Hospitality Manager - Team Leader

Role Overview

As a Hospitality Manager at Chili's, you're in the heart of our vibrant team where hospitality is our number one priority! Our ideal Managers are enthusiastic about building connections with both Team Members and Guests, ensuring every experience is exceptional. We foster a collaborative and energetic environment that not only rewards teamwork but also celebrates those who go the extra mile.

Chili's has established a phenomenal culture over the years—where we approach our responsibilities seriously, yet always maintain a sense of fun. Our Managers are driven to achieve excellent business results while creating memorable moments for our Guests. From steering a high-energy shift to surpassing Guest expectations and managing financial goals, our Managers are pivotal in bringing it all together.

Responsibilities

• Deliver exceptional Guest experiences that leave lasting impressions.
• Set an example for Team Members by upholding operational and quality standards.
• Reflect on challenges openly and hold yourself accountable, demonstrating vulnerability and integrity.
• Encourage transparent communication among Team Members and management.
• Shape Team Member behavior and champion restaurant initiatives to drive progress.
• Lead with both passion and rationale.
• Utilize Chili's systems to effectively monitor costs and drive business performance.
• Implement operational systems, including the Manager Timeline and conducting quality Line Checks.
• Recruit, train, and nurture Team Members for greater responsibility within the team.
• Engage Guests actively and build relationships within the community.
• Adhere to safe food handling protocols.
• Promote and embody Chili's culture and core beliefs : Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.

About Us

Founded in Dallas, Texas in 1975, Chili's has made a name for itself in the casual dining sector with delicious offerings like Big Mouth burgers, mouthwatering ribs, sizzling fajitas, and hand-shaken margaritas! Our commitment to outstanding service and hospitality ensures that every Guest enjoys a top-notch experience each day.

About You

Compensation : $63,000 - $68,000 yearly