Clinical Services Group Manager

Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Manage the integration of complex clinical practice strategies for the sustained improvement of patient care.

Key Responsibilities

Develop and lead focused process improvement initiatives to ensure positive system hospital adoption of processes and products, demonstrating improved patient outcomes.

Serve as an expert resource to internal and external stakeholders, leveraging knowledge gained through direct clinician interactions and relationships to provide relevant input to critical conversations.

Partner with leadership to develop design strategies and drive utilization of multiple program initiations and development in large hospital systems.

Research data, partner with data experts, set strategy for key metrics, and present baseline and outcome findings to key stakeholders.

Manage and perform other incidental duties as assigned.

This position requires extensive travel, approximately 80–90% of the time, including extended assignments (up to 90 days) at hospitals across the United States. While we aim to keep assignments regional, candidates must be prepared for frequent overnight travel, schedule changes, and extended time away from home.

Education and Experience

Bachelor's Degree in Healthcare Administration, Nursing, or related field, with 8 years of previous related experience with direct healthcare management of large clinical organizations required. Master's Degree or equivalent 6 years of experience preferred. Experience with quality performance, clinical process design, and / or sophisticated clinical pathways preferred. Experience managing a large clinical staff, acute pediatric experience, and PICU experience preferred.

Additional Skills

Excellent facilitation, presentation, project management, and MS Office Suite skills.

Proven expertise in written and verbal communication, interpersonal relationships, consultative abilities, influencing, and relationship management.

Ability to work well in a multi-cultural environment and matrix organization.

Ability to relate to physicians, nurses, and senior-level healthcare managers.

Demonstrated problem-solving and critical thinking skills.

Extensive knowledge of BD policies, procedures, guidelines, hospital-based systems, and lean processes.

Extensive understanding of creating, implementing, and managing hospital protocols, quality systems, current clinical research, and governmental policies and regulations.

Ability to manage confidential information with discretion and strict attention to detail.

Ability to interact professionally with all organizational levels and manage competing priorities in a fast-paced environment.

Ability to work in a team environment, including serving as a consultant to management.

Open to extensive travel (80–90%) and long-term assignments (up to 90 days) at hospitals throughout the U.S.; should be comfortable with regular travel, flexible schedules, and adaptability beyond home region.

Adhere to all company rules and requirements, including pandemic protocols and Environmental Health & Safety rules.

Compensation

BD offers a competitive compensation package commensurate with experience, including a comprehensive benefits program.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and / or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health.