Manager, IC Recruiting - Last Mile

Manager, IC Recruiting - Last Mile

This position is primarily remote, but you may occasionally be required to work on-site if you are located near one of our facilities. The Manager, Independent Carrier Recruiting is responsible for establishing and maintaining a network of qualified Independent Contractors (ICs) to support business objectives. The Manager will coordinate with Recruiters and Operational Leadership to monitor Carrier needs in each market. The Manager will collaborate to support business growth and develop a plan to maintain capacity for each of the Fidelitone Last Mile hubs. The Manager, Recruiting will manage a staff of recruiters, with clear performance metrics, to support the business.

Essential Functions

Contractor Business Management

• Research, identify, evaluate, and contract Carriers for all Fidelitone Last Mile hubs
• Establish clear contractual agreements with Carrier network and monitor performance against key performance indicators (KPI's)
• Maintain consistent vetting process for qualifying Carriers based on Company, DOT and other legal requirements
• Perform quarterly Carrier business reviews to ensure compliance and monitor performance
• Maintain industry knowledge of Carrier pay for differentiated delivery service levels and different markets to ensure cost-effective delivery services
• Recruiting and startup planning to support existing and new business
• Provide support for Carrier Travel Teams for all locations

Support

Required Skills

Required Experience

About FIDELITONE

FIDELITONE helps clients earn their customers' loyalty through specialized services in inbound logistics, order fulfillment, last mile delivery, and service parts management. With 40+ locations across the U.S. and over 7 million annual shipments and deliveries, FIDELITONE manages resources, creates right-fit solutions, and optimizes supply chain processes to advance clients' business performance and profitability. Founded in 1929 with an entrepreneurial spirit and the principle of customer focus, FIDELITONE has been leading the supply chain industry with high-performing systems for over nine decades.

Our Hiring Process

Stage 1 : Apply

Stage 2 : Internal Review

Stage 3 : Informal Chat

Stage 4 : Interview

Stage 5 : Offer

Stage 6 : Background Checks

Stage 7 : Hired