Premium Audit Manager - Dispute Team

Premium Audit Manager - Dispute Team

Job Locations

US-OH-Cleveland

Requisition ID

JR1005084

Category

Operations - Premium Audit

Position Type

Regular Full-Time

Overview

The Premium Audit Dispute Manager is responsible for leading and managing a Premium Audit team who conduct virtual and some physical audits across various lines of business, with a focus on Workers' Compensation and General Liability. This role oversees service delivery, inventory management & stabilization, staff development,

and regulatory compliance within the Premium Audit function. The manager oversees daily operations, provides strategic direction, and fosters a culture of excellence aligned with AmTrust's mission, vision, and values.

Those within a 50 mile radius of an AmTrust office will be expected to abide by a hybrid schedule.

The expected salary range for this role is $76,600 - $110,000.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

Responsibilities

Team Leadership & Management

• Supervises a remote team of 12-16 Senior Premium Auditors & Premium Auditors.
• Performs coaching, mentoring and performance management to ensure team success. Performs all necessary management functions to meet Key Performance Indicators (KPIs) and ensure that compliance and performance standards are achieved.
• Leads recruitment, onboarding, and ongoing development of audit staff.
• influences others to take actions to support organizational changes by removing barriers, overcoming obstacles and / or resistance and providing necessary resources

Audit Execution & Performance Management

Training & Development

Quality Assurance & Reporting

Regulatory Compliance

Customer and Agent Relations & Collaboration

Continuous Improvement

Maintain consistency across the organization while staying informed of industry trends and market demands to guide departmental practices.

Qualifications

Required :

Preferred :

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include : Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

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