Front Desk Receptionist

DESCRIPTION

POSITION : Front Desk

Receptionist SUPERVISOR : Customer

Service Supervisor

STATUS : Non-Exempt

SUMMARY

The position

duties include a wide range of activities related to providing

clerical support to operational and administrative areas.

SUPERVISION

RECEIVED AND EXERCISED :

Operates

under the direct general supervision of a Supervisor; the Front Desk

Receptionist exercises no supervision over other employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

below statements are intended to describe the general nature and scope of work

being performed by this position. This is not a complete listing of all

responsibilities, duties and / or skills required. Other duties may be assigned.

• Ensure documents are accurately filed
• Open, sort and route incoming mail;

Prepare outgoing mail

clerical support

calls

scanners, copiers and fax machines

administrative needs

front desk

procedures of the front lobby.

SharePoint, and PHA business system

to participants, landlords, co-workers, clients and vendors

Voucher Basics within 120 days of employment

punctuality

DESIRED

QUALIFICATIONS : High School

Diploma; Education equivalent to a two-year degree from a regionally accredited

institution in Public Administration, Social Science or a closely related

field preferred; Alternatively, a minimum of two years of

progressively responsible work experience for a public agency, or related work

in the social service or community service.

Must be able

to communicate effectively both orally and in writing; and possess strong

computer and organizational skills required to prioritize tasks and demands and

consistently to deliver work product on time.