Assistant Manager

Position Title : Assistant Manager

Franchise Organization / Location : Rajan Restaurant Partners- DBA Dunkin

Reports To : General Manager

Overview :

An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team.

They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and

Brand Training programs. Generally responsible for providing strong, positive leadership to his / her team to deliver great

friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant.

They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin’ standards, franchisee

policies and procedures and in compliance with all applicable laws.

Responsibilities Include :

• Able to perform all responsibilities of restaurant team members
• Lead team meetings, along with Restaurant Manager
• Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals and results to restaurant team members
• Execute along with RM, new product rollouts including training, marketing and sampling where applicable
• Execution of Point of Purchase instore set up per Brand standards
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation

requirements and complying with all applicable laws

and service standards

management policies

Management Responsibilities Include :

Education / Experience :

Key Competencies :

Physical Demands / Working Conditions :