Job Functions & Responsibilities
- Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise.
- Installation and configuration of data gateways.
- Understanding of how to implement solutions with multiple data sources for library and resources management.
- Provide architecture, configuration, administration, and functional support to expand capabilities in Microsoft 365.
- Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing.
- Identify areas and processes where Microsoft 365, Office 365, and SharePoint can be better leveraged and facilitate process improvement.
- Responsible for estimating work content and achieving planned timelines.
- Communicate proposed designs and progress on the work to customers, team leads, and team members.
- Support cross-functional project teams consisting of app development, IT operations, and information security.
Skills
Microsoft 365, Office 365, SharePoint / O365AdobeProblem Solving and TroubleshootingStrong interpersonal and communication skillsMulti-task effectively between projectsEducation & Certifications
Minimum 2 year experience with SharePoint / O365 and Microsoft 365