Customer Support Quality LeadVirtualVocations • Tempe, Arizona, United States
Customer Support Quality Lead
VirtualVocations • Tempe, Arizona, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Support Quality Lead to enhance customer support interactions.
Key Responsibilities
Establish and improve a QA program for evaluating agent performance across support channels
Analyze quality data to identify trends and opportunities for improvement
Collaborate with cross-functional teams to integrate quality feedback into product and process updates
Required Qualifications
3+ years of experience in Quality, Voice of Customer, or Learning & Development in a support or operations environment
Experience analyzing performance metrics and translating insights into actionable plans
Knowledge of quality assurance methodologies in customer support
Familiarity with support platforms like Salesforce Service Cloud or Zendesk
Experience with e-learning platforms or QA software tools is a plus
serp_jobs.job_alerts.create_a_job
Quality Lead • Tempe, Arizona, United States
Job_description.internal_linking.related_jobs
Element has an opportunity for a Quality Assurance Coordinator.This is an excellent opportunity for someone early in their quality career who thrives in a hands-on, fast-paced laboratory environmen...serp_jobs.internal_linking.show_more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more)
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_more
Job Opportunity : Cath Lab Tech.Provides specialized healthcare services in a clinical setting.Works collaboratively with healthcare team members.
Maintains professional standards and patient care qu...serp_jobs.internal_linking.show_more
Reputation has changed the way companies improve their customer experience through feedback.Based in Silicon Valley and founded in 2013 Reputation is the only platform that empowers companies to fu...serp_jobs.internal_linking.show_more
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_more A company is looking for a Customer Support Quality Lead to enhance customer support interactions.Key Responsibilities Establish and improve a QA program for evaluating agent performance across s...serp_jobs.internal_linking.show_more 
Job Opportunity : Cath Lab Tech.Facility : Coast Medical Service.Provides specialized healthcare services in a clinical setting.
Works collaboratively with healthcare team members.Maintains profession...serp_jobs.internal_linking.show_more
Leading the future in luxury electric and mobility.At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived lim...serp_jobs.internal_linking.show_more
Innovative fuel app for the trucking industry.Transportation / Trucking / Railroad.The Company is seeking a Head of Customer Support to lead its 24 / 7 support organization, driving operational excellenc...serp_jobs.internal_linking.show_more
Data Quality Specialist Lead Engineer.The Data Quality Specialist Lead Engineer will be responsible for developing and implementing data quality frameworks governance standards and validation proce...serp_jobs.internal_linking.show_more
Senior Customer Technical Support Engineer I (API).Customer Technical Support Engineer (API).This is a tremendous opportunity for the Senior customer Technical Support Engineer who enjoys working w...serp_jobs.internal_linking.show_more
Cognizant is one of the world's leading professional services companies, helping clients modernize technology, reinvent processes, and transform experiences.
We are looking to expand our team and yo...serp_jobs.internal_linking.show_more
Customer Care Lead Phoenix, Arizona Customer Experience Monday – Friday, 7 : 00.The Customer Care Lead plays a critical role in ensuring a seamless customer experience by leading a team of customer s...serp_jobs.internal_linking.show_more
We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more
Our short-form mobile video team is looking for a User Support Associate to join the team.Our mission is to inspire creativity and bring joy.
Our mission is to inspire and enrich people's lives by o...serp_jobs.internal_linking.show_more
When you join Honeywell you become a member of our global team of thinkers innovators dreamers and doers who make the things that make the future.
That means changing the way we fly fueling jets in ...serp_jobs.internal_linking.show_more
Spotting a solution and fixing a problem is a tremendous technical skillset.It requires diligence, determination, and a knack for knowledge.
If so, Canon USA, an innovator of technology, solutions, ...serp_jobs.internal_linking.show_more
Quality Coordinator
Element Materials Technology • Tempe, AZ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Test Products from Home – $25-$45 / hr + Freebies
OCPA • Maricopa, Arizona, us
serp_jobs.job_card.part_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Implementation Specialist
AmerisourceBergen Corporation (Cencora) • Phoenix, AZ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel Cath Lab Tech in Paradise Valley, AZ - $10419 / month
Vetted Health • Paradise Valley, AZ, United States
serp_jobs.job_card.temporary
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Success Specialist SMB
Reputation • Scottsdale, Arizona, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Work from Home - Online Product Support (Entry Level)
GLOCPA • Maricopa, Arizona
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support Quality Lead
VirtualVocations • Chandler, Arizona, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Travel Cath Lab Tech in Paradise Valley, AZ - $10641 / month
VETTED • Paradise Valley, AZ, United States
serp_jobs.job_card.temporary
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Resolutions Manager
Lucid Motors • Phoenix, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Head of Customer Support
Confidential • Phoenix, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Data Quality Specialist Lead Engineer
JPS Tech Solutions LLC • Scottsdale, Arizona, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Customer Technical Support Engineer I (API)
Axway • Scottsdale, AZ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Consumer Team Lead
Phoenix Staffing • Phoenix, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Customer Care Lead
MI Windows and Doors • Phoenix, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Side Hustle Project Lead
Finance Buzz • Maricopa, Arizona, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Support
IntelliPro Group • Scottsdale, AZ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Engineering Support Specialist I
Honeywell • Tempe, Arizona, USA
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Field Service Technician II
Canon U.S.A., Inc. • Scottsdale, Arizona, United States, 85250
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted