Systems Administrator Senior
GDITCity, Bossier, LA, USA- serp_jobs.job_card.full_time
Job Description :
Transform technology into opportunity as a Systems Administrator Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Systems Administrator Senior you will help ensure today is safe and tomorrow is smarter.
HOW A SYSTEMS ADMINISTRATOR SENIOR WILL MAKE AN IMPACT :
- Investigate service disruptions and customer reported incidents involving ACD and Conversational AI platforms.
- Engage with customers to develop and implement solutions to desired program configuration changes in the inContact platform
- Generate and maintain internal documentation as required.
- Perform advanced troubleshooting efforts including, but not limited, to Studio and other third-party integrations.
- Contribute a highly collaborative environment that values speed and quality and perform feature development within sprints to support the high company standards.
WHAT YOU’LL NEED TO SUCCEED :
Preferred Qualifications :
GDIT IS YOUR PLACE :
The likely salary range for this position is $72,250 - $97,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours :
Travel Required :
Less than 10%
T elecommuting Options :
Hybrid
Work Location : USA LA Bossier City
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System Administrator • City, Bossier, LA, USA