HR Business Partner

Human Resources Business Partner

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position : Human Resources Business Partner

Entity : Clinical Practices of the University of Pennsylvania (CPUP)

Department : Human Resources CPUP

Location : 3535 Market Street

Hours : Full Time, Hybrid (3 days in office / 2 days remote)

Summary

Establish and maintain relationships with assigned client groups to influence, develop and integrate targeted human capital strategies based on balancing the needs of the business, the entity and the health system. Provides strategic consulting, direction and assistance in the execution of people or business strategies, organizational development, talent retention, employee relations, performance management and internal communications for assigned units.

Responsibilities

Strategic partner to leadership in assigned client groups, participates in business planning activities, identifies and recommends human resources responses aligned to business strategy. Collaborates with business leaders in identifying optimal workflow organizational / departmental design in assigned departments. Acts as internal consultant by analyzing and recommending solutions to human resource issues in assigned client groups. Initiates organizational development activities such as diagnosis / intervention, process consulting, development, and succession planning. Provides standard reports and analysis of metrics and statistical data to identify trends and opportunities. Works on special projects and acts as internal subject matter expert within Human Resources on assigned areas to assist in developing and implementing strategies system wide. Facilitator / Leader of annual HR initiatives for the assigned client groups i.e. benefits enrollment, merit and performance process, employee opinion survey, talent reviews, employee recognition events, etc. Partners with managers and assigned client groups to resolve employee relations issues that may include conflict resolution, performance improvement issues and terminations. Acts as the HR lead and partner with appropriate stakeholders including legal, security and audit to support investigative initiatives relating to serious violations of guidelines, policies and procedures governing employee conduct (i.e. harassment, code of conduct, fraud) and recommend appropriate action. Provides coaching services to leadership. Supports business transformation through an emphasis on strategic and organizational consultation. Coaches leaders on leading and managing their departments with a focus on driving change and utilization of change management tools. Completes on-boarding interviews within the first year with new hires and gathers information to support retention initiatives. Assesses situations and environments affecting employee engagement and provides managers with advice and recommends courses of action based on operating guidelines, policies and applicable laws. Consults with managers on establishing and nurturing a positive employee environment, culture development, and to provide necessary training and coaching. Reviews and analyzes facility employee metrics and operational statistics on productivity, turnover, recruiting, patient satisfaction, employee engagement to identify trends, activities, and potential issues within each department. Partners with assigned client group to serve their business needs and positively and reliably represents Shared Services colleagues (e.g., Compensation, Talent Acquisition and Benefits to staff and managers.

Credentials

SPHR or PHR certification (Preferred)

Education or Equivalent Experience

Bachelor of Arts or Science Nursing, Human Resources, or a related field (Required). 3+ years progressively responsible experience in Human Resources, preferably in healthcare or a shared services business environment (Required). Master of Arts or Science Human Resources or Business Administration and background in organizational development (Preferred).

Skills & Abilities

Ability to communicate effectively with all levels of staff. Demonstrated interpersonal / verbal communication skills. Demonstrated customer service skills. Demonstrated coaching, counseling, and consultation skills

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.