Our client is seeking an entry-level Client Technologies Technician to provide technical assistance and support for IT Services Desktop Support staff. This role involves building and deploying laptops, tablets, and workstations, troubleshooting hardware / software issues, and maintaining accurate asset documentation. This role is a contract role for 12 months with the possibility of extension and is fully onsite in Columbia, SC.
Key Responsibilities
- Build desktops, laptops, and tablets using Microsoft Endpoint Configuration Manager (MECM).
- Verify BitLocker encryption keys are stored in Active Directory and InTune.
- Ensure successful installation of MECM Client and required software.
- Maintain connectivity for devices post-build and confirm proper check-in.
- Document all assigned assets in the IT Services Asset Management system.
- Diagnose and resolve endpoint hardware / software issues; log work in Help Desk system.
- Perform routine maintenance and coordinate vendor repairs as needed.
- Assist with removal / disposal of obsolete equipment per company procedures.
- Monthly : Patch and maintain backup tablets and iPads per schedule.
Required Qualifications
4+ years experience in desktop and networked systems support.2+ years experience in computer deployments, operations, and repair.2+ years experience in hardware / software installation.2+ years experience with Microsoft Endpoint Configuration Manager.Compensation & Benefits :
$33hrHealth & Dental Insurance