Technical Director, Middle Market Underwriting Practice - Commercial (Human Services & Senior Living)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This Underwriting Practice Technical Director will handle Human Services & Senior Living business.

Qualified candidates must have technical underwriting expertise and a strong foundation in Professional Liability, General Liability, and Sexual Abuse & Molestation, in addition to strong communication and problem-solving skillset.

Strong preference for expertise across other commercial lines of business (Auto, Workers Compensation, etc.), as well as prior experience acting in the capacity of a Referral Underwriter and / or people leader.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

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Job Description Summary

Developing the underwriting strategy for specific lines of business and ensuring it meets our risk appetite is essential to Nationwide’s profitability and overall success. Our team of experts utilizes our strategic thinking, analysis and decision-making skills to enable solutions that drive underwriting profitability and growth. If you are a creative problem solver and technical underwriting expert, we want to know more about you!

As a Technical Director, you will be the leader assigned to a specific line of business, responsible for developing and recommending strategy, product, guidelines and procedures and standards. They will be the subject matter expert as it pertains to the development of pricing strategy, collaborate with Loss Control, Claims and Industry Practice to ensure alignment to the strategic direction of the line. The role requires a strong technical ability for the assigned line of business, as well as an understanding of the property and casualty landscape. The assigned lines of businesses will include at least one of the following : Auto, General Liability, Workers Compensation, Umbrella, Property and Inland Marine.

Job Description

Key Responsibilities :

Develop and recommend strategies for the assigned line(s) of business to achieve growth and profitability targets

Maintains among the highest levels of authority to provide technical assistance and support to underwriting teams across the country for over authority items

Responsible for the portfolio management of assigned line(s) of business and related mix strategies.

Manages projects for assigned profitability initiatives and collaborates with stakeholders and cross-functional team members to monitor and recommend corrective action as necessary

Regularly collaborate with Loss Control and Claims teams to learn about trends and suggest areas of refinement in either underwriting practice, Loss Control capabilities or Claims insights to continually improve both our underwriting capabilities and service offerings.

Analyze market trends, intelligence and competitive landscape to recommend opportunities for expansion.

Execute strategic or tactical initiatives to address trends in claims, pricing studies and underwriting quality results

Manage the design and development of (property or casualty) specific enhancements, ensuring the meet the needs of Industry Practice Leaders and Middle Market clients.

Serve as Subject Matter Expert on the respective line for the development and co-facilitation of training, capabilities, or enterprise-wide initiatives.

Regularly collaborate with product / portfolio, industry practices, underwriting capabilities, actuary and inside / field underwriting leadership teams as it relates to executing on the assigned line of business strategy.

Responsible for providing guidance, direction and authority on industry practice referrals.

May perform other responsibilities as assigned.

Reporting Relationships : AVP, Middle Market Underwriting

Typical Skills and Experiences :

Education :   Undergraduate studies preferably in business or a related field, graduate studies preferred.

License / Certification / Designation : CPCU, ARM or other industry designations preferred.

Experience :   Typically, 10+ years of Middle Market and / or other related commercial lines underwriting experience to include extensive technical understanding of specific lines of business.

Knowledge, Abilities and Skills :   Requires proven knowledge of property / casualty products, insurance company operations, field and staff functions, industry trends, and project management. Demonstrated decision-making and strategic abilities. Demonstrated ability to drive for results, deal with ambiguity, communicate with executive leadership, and conceptualize strategic objectives. Proven communication, collaboration, relationship management, influencing skills, customer focus and conflict resolution skills.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values : Regularly and consistently demonstrates Nationwide Values.

Job Conditions :

Overtime Eligibility : Exempt

Working Conditions : Normal office environment or Work From Home

ADA :  The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 11 / 23 / 2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including : medical / dental / vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.