Senior Health Plan Benefits Associate

At Collective Health were transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology compassionate service and world-class user experience design.

The Plan Operations team owns specialized processes that help power our clients health plans. The Plan Launch team within the Plan Operations department is responsible for acting as the face and the voice of Plan Operations partnering with cross functional teams to provide a best-in-class new & renewal client implementation process.

What youll do :

• Manage a portfolio of strategic clients including onboarding and continued relationship management
• Maintain high levels of collaboration with identified cross-functional stakeholder teams facilitating clear communication between internal and external contacts
• Review plan documents in detail and strategize how to operationalize net-new plan requirements
• Manage escalations in processes & complimentary standard operating procedure alongside stakeholder teams on behalf of clients & their members
• Identify & review trends & escalations that impact service performance
• Develop & manage ad hoc projects based on client need & deliver regular reporting to stakeholders
• Provide superior plan design implementation & renewal experience for strategic / complex clients
• Work closely with team leads and other L3s to co-design team training manage workload balancing and contribute to overall team improvement and agility

To be successful in this role youll need :

Pay Transparency Statement

This is a hybrid position based out of one of our offices : Plano TX or Lehi UT. Hybrid employees are expected to be in the office three days per week (Plano TX) or two days per week (Lehi UT). #LI-DNI

The actual pay rate offered within the pay range will depend on factors including geographic location qualifications experience and internal addition to the hourly rate you will be eligible for stock options and benefits like health insurance 401k and paid time off. Learn more about our benefits athttps : / / UT Pay Range

$36.10 $45.10 USD

Plano TX Pay Range

$39.80 $49.60 USD

Why Join Us

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance please contact .

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Senior IC

Key Skills

Business,MAC,Facilities Management,Advertising,CAD CAM,Application Support

Employment Type : Full Time

Experience : years

Vacancy : 1