Customer Support Specialist

Company Description

Beloform is a forward-thinking organization committed to delivering impactful communication solutions that elevate brands, strengthen internal alignment, and enhance client engagement. Our team is built on creativity, professionalism, and a dedication to excellence. We value strategic thinkers who bring clarity, consistency, and quality to every message. As we continue to expand, we are looking for a Communications Agent who shares our passion for innovation and high-caliber communication.

Job Description

We are seeking a dedicated Customer Support Specialist to join our team in Tampa, FL. In this role, you will serve as a key point of communication for clients, ensuring their inquiries are handled with efficiency, clarity, and genuine care. You will support customers through problem-solving, detailed follow-up, and high-quality service that represents the standards of Beloform.

Responsibilities

• Provide professional and timely support to customers via phone, email, or in-platform communication.
• Address inquiries, troubleshoot issues, and offer clear, accurate information.
• Maintain detailed documentation of customer interactions and resolutions.
• Collaborate with internal departments to escalate requests and ensure customer satisfaction.
• Identify opportunities to enhance service quality and streamline processes.
• Uphold company values and deliver a positive customer experience at all times.

Qualifications

Qualifications

Additional Information

Benefits