Social Services Caseworker

Overview

Location : Ansonia Corps

Hours Per Week : 27.5

Schedule : Monday-Friday; 9 : 00 am–2 : 30 pm

Scope of Position : Provide various services to individuals in need. Assist clients with identifying and addressing the root causes of their situation. Collaborate with the Corps Officer to coordinate aspects of the food pantry in accordance with established policies and procedures.

Responsibilities

• Maintain confidentiality in all job-related matters.
• Complete all documentation, including client case notes, in a timely and accurate manner and secure confidential records.
• Coordinate voucher program for shelter, utility, clothing, and furniture.
• Develop additional services and programs.
• Conduct or arrange for workshops on budgeting, nutrition, resources, etc.
• Greet clients and provide them with the necessary forms to be assisted.
• Interview clients seeking material assistance.
• Maintain a database of community resources to refer clients to other locations that may help address their needs.
• Make appointments for clients who need services.
• Provide clients with information and referrals to appropriate Salvation Army programs and other community resources.
• Refer clients seeking spiritual guidance to the Corps Officers.
• Attend social service agency meetings directly related to the services The Salvation Army provides.
• Demonstrate respect and professionalism with clients, staff, community representatives, and volunteers.
• Develop partnerships with colleges to establish The Salvation Army as a site for social service internships or volunteer opportunities
• Inform local community agencies and other sources about the goals and objectives of the Emergency Assistance Program.
• Keep abreast of community issues and services by visiting other community agencies.
• Participate in meetings and collaborative networks to address issues relevant to the community’s residents.
• Participate in training, workshops, and other educational opportunities that would enhance the skills related to this position.
• Represent The Salvation Army at conferences, social service community functions, and community meetings.
• Answer phones professionally, filter out telemarketers, take and deliver messages, and manage incoming faxes.
• Assist in the daily maintenance of the social services office organization, including typing, filing, mailings, ordering supplies, etc.
• Check emails daily and respond accordingly and in a timely manner.
• Coordinate monthly statistics on all services provided and submit them accordingly.
• Assist in coordinating various social services programs, activities, and services, including Youth Camp, Senior Camp, Adopt-a-Family, Angel Tree, Holiday Meals, etc.
• Assist in the application process for the Corps’ summer activities, including Camp and Vacation Bible School registration.
• Coordinate all aspects of the food pantry.
• Perform necessary errands to procure food as needed.
• Interview, train, and supervise community service and other volunteers in cooperation with the supervisor.

Qualifications

The Salvation Army is pleased to offer a benefits program to part-time employees who work 20 to 29 hours per week, including...

Learn more about The Salvation Army's Southern New England Division at

An Equal Opportunity / Affirmative Action Employer : All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.