Salesforce Administrator

At Baker Electric we are energized by truly living our values - Team Builders, Relentless Follow Through, All-In, and Care for Others. When our team members work together with these things in mind, we do great things both individually and as an organization. Being an employee-owned company shows our drive for sustainable, long-term growth while enhancing the lives of our team members.

SUMMARY : The Salesforce Administrator optimizes Baker Electric's business construction applications to their fullest potential. It requires a collaborative approach, working closely with various operating groups, IT and other departments, and external partners to ensure the alignment of construction application solutions with business requirements and objectives. This role focuses on user access, performance, security, troubleshooting, enhancements, and integrations. The Construction Applications Administrator II reports to the Construction Applications Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Salesforce / Applications Optimization and Maintenance :

• Collaborate with key stakeholders to identify, evaluate, and prioritize opportunities for construction application enhancements and optimizations.
• Gather functional and technical requirements through interviews, workshops, surveys, use cases, committees, and other methods.
• Manage strong relationships with applications vendors and service providers to ensure the delivery of high-quality services.
• Lead configuring of construction software applications, including enterprise-level CRM (Salesforce) and construction project management (Procore).
• Manage software and application updates, releases, and upgrades to keep applications current, secure, optimized, and aligned with business objectives.
• Create and maintain documentation for application changes, upgrades, and processes.
• Perform application health checks and ensure regular data backups are performed.

Salesforce / Applications User Management, Training, and Support :

Salesforce / Applications Quality Assurance and Testing :

Salesforce / Applications Process Improvement and User Adoption :

Salesforce / Applications Data, Reporting, and Dashboards :

Artificial Intelligence :

Closely collaborate with the following departments and functions :

EXPERIENCE, EDUCATION :

At Baker, we are proud to be an employee-owned company. When you join, you will have the opportunity for a great career and the financial benefits of being an owner. Through our ESOP (Employee Stock Ownership Plan), eligible employees can become part owners of the company. Instead of just receiving a paycheck, you will be given shares of the company's stock over time. As the company prospers, the value of these shares can increase, providing you with a potential wealth-building opportunity in addition to a competitive compensation package. The ESOP will enable you to share the company's success and growth. For more information regarding employee ownership at Baker Electric and its significant potential, click here :

Employee Stock Ownership Program | Baker Electric (baker-electric.com)

PAY TRANSPARENCY :

The starting salary for this opportunity range is listed. Other rewards may include annual bonus eligibility based on company and individual performance, short- and long-term incentives, and program-specific awards. Baker provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, an Employee-Owned Program (ESOP), paid holidays, and paid time off (PTO). A candidate's salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience.

ACKNOWLEDGEMENTS :

Baker Electric is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, a Baker Recruiter will contact you directly from our organization with a @baker-electric.com email.