Business Operations Associate II

Job Description

About Twin Valley

Twin Valley is a fourth-generation family-owned broadband and communications company based in Kansas. We call small-town Kansas home, and we are fiercely committed to the long-term success of our neighbors. We have been innovating for more than 80 years to help unlock possibilities for families, businesses and communities for generations. As a full-service entertainment provider, we deliver hometown service with the cutting-edge technology of the most connected cities. With Twin Valley, you can tap into the larger world with the most reliable connections, delivered at blazing speeds.

Join in on the Success

At Twin Valley, team members enjoy the core values of a multi-generational, family-run business, combined with the competitive pay and benefits of a leading broadband and communications company. We live, work and play in the communities we serve, and many of our employees grew up in rural Kansas. So we have a special bond with our customers and take pride in providing cutting-edge connectivity to our families, friends and neighbors. It’s no wonder that Twin Valley keeps getting accolades, with recent “Best Places to Work” and “Business of the Year” award!

Job Summary :

As Business Operations Associate II, you play a key role in accelerating organizational success by supporting the Companies in the areas of switched / special access, regulatory compliance, sales support, system support and billing / collections activities. You see that our strategic projects and initiatives are completed to reduce cost, improve productivity, increase revenue, increase margin, and remain strategically relevant. You track, monitor and report progress of key projects approved for implementation by the organization and provide general administrative support across TVFC.

Requirements

You will meet the following educational, licensing, certification, and work experience requirements :

• Associate’s degree in business or an area related to the position. Bachelor’s degree preferred.
• Five years of similar or related experience required.
• Extensive knowledge of terms and regulatory requirements in the broadband and rural telecommunications industry.
• Working knowledge of industry CRM and mapping software such as Innovative Systems, NISC, MACC, Mapcom, etc.
• Proficiency in Microsoft office productivity software (Outlook, Word, Excel, Teams, PowerPoint, etc).
• Hold and maintain a valid driver’s license; driving record must meet the criteria of the company’s insurance carrier for acceptance of coverage

You will follow Twin Valley’s Core Values :