Responsable Bilingue du Soutien lAdministration de Projet Solutions en Matire de Formation et de Main-duvre (EWS) / Project Admin Support Education & Workforce Solutions

Bilingual Project Administration Support EWS

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Bilingual Project Administration Support EWS (Education and Workforce Solutions) reports to the CS EWS Canada Manager and provides administrative support to the EWS Service Business Manager, Project Manager, and Country Manager. This position is responsible for ensuring assigned tasks are carried out efficiently, systematically, and to a high standard. The role involves regular internal and external communication in both English and French, supporting multiple business lines, and maintaining diligent oversight of assigned projects and deliverables to ensure exceptional service to both customers and the team.

Responsibilities

• Coordinate and schedule training sessions, ensuring each is accurately booked against the correct projects and associated notifications.
• Manage the dispatch of Clinical Education Specialists (CES) for ongoing assignments, excluding new project deployments.
• Prepare and issue timely notifications for CES assignments, ensuring all stakeholders are informed.
• Maintain and update internal schedules for Biomed training, including booking sessions and registering new training in GAMA.
• Provide regular and concise updates to internal teams regarding project and training status, ensuring alignment across departments.
• Maintain precise and up-to-date documentation of customer signoffs in accordance with company standards and audit requirements.
• Conduct and document skills checklist reviews and prepare detailed audit reports.
• Perform time sheet reconciliations to ensure accuracy in payroll and project tracking.
• Process and correct time sheet entries in SAP to maintain accurate reporting and compliance.
• Provide regular and concise updates to internal teams regarding project and training status, ensuring alignment across departments.
• Manage daily email correspondence with customers, providing timely information on training offerings, schedules, and available support.
• Respond to customer inquiries with professionalism and accuracy, ensuring a positive client experience.
• Maintain clear and consistent communication with the CES team, ensuring all members are informed of daily updates, schedule changes, and project developments.
• Facilitate information flow between internal teams and external stakeholders to support efficient operations and high-quality service delivery.

Required Knowledge / Skills, Education, and Experience

Preferred Knowledge / Skills, Education, and Experience

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and / or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose : to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.