Medical Assistant

Role Description

The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.

Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA you will accomplish this by assisting in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments.

Check out this for a sneak peek into the life of an Oak Street Medical Assistant!

Responsibilities

Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews

Inventory supplies and stock exam rooms

Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)

In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to : A1C, spirometry, EKGs, blood draws for lab testing, etc

Import required documents into EMR via scanning or PDF upload.

Participate in care team meetings to discuss patient care and clinic operations

Process orders for durable medical equipment

Request medical records from external providers as required by the provider

As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and / or assist in maintaining center lab

Other duties as assigned

What we're looking for Required Qualifications :

State or national certification (as required by state), or graduation from an accredited medical assistant course

1 year experience as a medical assistant

CPR or BLS Certification

Electronic Medical Record experience

Computer skills : Ability to quickly navigate and use multiple computer programs to include, but not limited to : Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.

Proficiency in non-English languages as required by the center's demographics.

US work authorization

Strongly Preferred Qualifications

Minimum of three years in a Medical Assistant role

Successful mastery of the workflow in their previous MA position

An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients' lives

Preferred Qualifications

2 or more years of experience working with geriatric patients

Phlebotomy Technician Certification

Other Skills

Problem-solving skills, professional accountability, and a flexible, positive attitude

Strong communication skills and customer service orientation

Someone who embodies being 'Oaky'