SENIOR APPLICATION ADMINISTRATOR
The scope of the proposed services will include the following :
- Provide maintenance, support, troubleshooting, and updating / upgrading of Jira.
- Oversee the administration, configuration and support of Jira, external application integrations (ex : GitHub and Bamboo), and Atlassian Marketplace 3rd party applications.
- Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and / or users.
- Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work.
Expertise and / or relevant experience in the following areas are mandatory :
Experience performing upgrade of multi-node data centre instance (9.x version minimum)Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.)Experience creating and updating Bash scriptsExperience maintaining CRON table entriesExperience creating and updating Groovy scriptsExperience using RHEL command lineExperience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessaryExperience with TSQL and creation / alteration of SQLServer database objects (e.g., stored procedures, views, tables, etc.)Experience performing Jira project configuration including customized workflow post-functions, custom listeners, custom events, and complex work item security schemesExperience constructing JQL including advanced functionsCertification as Jira AdministratorSet up and use of Jira API'sConfiguration of external application integrations (ex : GitHub and Bamboo) and Atlassian Marketplace 3rd party applicationsD / LDAP connection and configurationHTML / JavascriptStructureZephyr Squad and / or Zepyr ScaleBasic understanding of load balancing and networkingWork Location
On-Site Facility - Louisiana State Office Building location ((Onsite work location is preferable but not mandatory)
Expected term for this Task Order :
Start : 12 / 16 / 2024
End : 06 / 30 / 2029