Senior Manager, IFX, AIML, & Regulatory Risk - Enterprise Services Risk

Senior Manager, IFX, AIML, & Regulatory Risk - Enterprise Services Risk

The Enterprise Services Risk (ESR) organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.

This role is within ESR’s Technology Product Risk division, on the “AIFX” Team. The Senior Manager in this role will lead a small team that supports Capital One Intelligent Foundations & Experiences (IFX) and Artificial Intelligence & Machine Learning (AI / ML) business and technology teams. This group is responsible for some of Capital One’s most impactful and strategic work including Generative AI, and much more.  The team is always thinking about game changing products and experiences to benefit the company, and as one of their leading risk partners, you are a central player in all the excitement.

As a Senior Manager Risk Guide supporting IFX and AI / ML, you will partner with colleagues across product, design, tech and other risk teams to deliver results that have a direct impact on internal and external customer experience and implement risk solutions to ensure Capital One’s continued stability and success. You should consider this role if you’re someone who enjoys wearing multiple hats, fast-paced environments, and collaborating across teams and disciplines throughout the enterprise. This role operates within a dynamic environment with changing conditions and a core component of success is building relationships and influencing decision makers with grounded data. In this role you’ll successfully manage multiple concurrent deliverables for senior-level audiences, while ensuring a high level of attention to details. You will achieve project milestones and deliverables within established deadlines, and provide clear and consistent communication to support accuracy and team alignment.

In this role, you will :

Develop and execute AIFX team vision and deliver on enterprise and team objectives by working with the IFX & AI / ML teams

Partner with IFX & AI / ML and leverage a trusted advisor model to support business initiatives, issue management, process improvement, control testing and related risk assessment activities

Partner with regulatory relations and the Enterprise Services Risk (ESR) central audit team to lead & support audit & regulatory engagements

Ensure independent escalation of risk management gaps, issues, and concerns, including emerging risks and regulatory focus areas

Consult on Risks across the first line of defense business partners providing advice and guidance as needed

Develop and help to deliver senior level risk management reporting and communications

Collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve strategic objectives

Continuously look for ways to improve and innovate in our approach to risk management.

Establish and maintain relationships with Enterprise Services process owners, process managers, and vertical risk managers

Inspire, include, and empower team members to perform at their best

Basic Qualifications :

High School Diploma, GED or Equivalent Certification

At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of these

At least 5 years of experience supporting, partnering, and interacting with internal and external business clients

At least 5 years experience working with cross functional teams

At least 5 years of experience in Technology, Cybersecurity, Artificial Intelligence, Machine Learning, or a combination of these

At least 5 years experience managing audits and regulatory engagements

At least 5 years of People Management experience

Preferred Qualifications

Bachelor's Degree or Military Experience

Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification)

At least 6 years of experience supporting, partnering and interacting with internal stakeholders

At least 6 years of Financial Services industry experience

At least 3 years of experience writing communications and presentations for leadership audience

At least 3 years of experience planning and leading technology risk assessments

At least 2 years of experience working on Generative AI initiatives

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA : $193,000 - $220,300 for Sr. Manager, Cyber Risk & Analysis

New York, NY : $210,500 - $240,300 for Sr. Manager, Cyber Risk & Analysis

Richmond, VA : $175,500 - $200,300 for Sr. Manager, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the   Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).