Talent.com
Technical Support Engineer
Technical Support EngineerEchoStar • East Hampton, VA, US
serp_jobs.error_messages.no_longer_accepting
Technical Support Engineer

Technical Support Engineer

EchoStar • East Hampton, VA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Salary Ranges

    Compensation : $18.50 / Hour

    Benefits

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    serp_jobs.job_alerts.create_a_job

    Technical Support Engineer • East Hampton, VA, US

    Job_description.internal_linking.related_jobs
    Software Engineer

    Software Engineer

    Apex Systems • Newport News, VA, United States
    serp_jobs.job_card.full_time
    Software Engineer - Remote (Eastern Time Hours).Remote (Work Eastern Standard Hours).Monday-Friday, 7 : 00 AM-9 : 00 AM start time, occasional after-hours / weekend support for production releases.We're ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Systems Engineer

    Systems Engineer

    BOOZ, ALLEN & HAMILTON, INC. • Norfolk, VA, US
    serp_jobs.job_card.full_time +1
    Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact in National Security? You understand your customer's environment and how to devel...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technical Support Specialist

    Technical Support Specialist

    LinTech Global • Portsmouth, VA, United States
    serp_jobs.job_card.full_time
    Onsite - NMC Portsmouth, Portsmouth Va.The Technical Support Specialist will work directly with customers to describe functionality, troubleshoot problems, monitor system availability, and resolve ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Desktop Tech I

    Desktop Tech I

    CompuCom • Norfolk, VA, United States
    serp_jobs.job_card.full_time
    IT managed services to enable the digital workplace for enterprise, midsize and small businesses.To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    SATCOM Support Services Engineer

    SATCOM Support Services Engineer

    DEFTEC Corporation • Norfolk, VA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    SATCOM Support Services Engineer.DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by our clients' critical missions and drive...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Trellix Endpoint Engineer

    Trellix Endpoint Engineer

    Booz Allen Hamilton • Norfolk, VA, United States
    serp_jobs.job_card.full_time +1
    Design, deploy, manage, and operationalize enterprise endpoint data protection controls as a Trellix Endpoint Data Loss Prevention (DLP) Engineer. Serve as the technical owner for Trellix EDR / DLP co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Engineer, Computer II

    Engineer, Computer II

    AERMOR LLC • Norfolk, VA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Full Time Location : Norfolk, VA Clearance : Secret AERMOR is seeking an Engineer, Computer II who will be responsible for supporting the design, development, and maintenance of computer systems, sof...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Desktop Tech I

    Desktop Tech I

    CompuCom Systems Inc • Norfolk, VA, United States
    serp_jobs.job_card.full_time
    IT managed services to enable the digital workplace for enterprise, midsize and small businesses.To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technical Specialist

    Technical Specialist

    Apple • Norfolk, VA, United States
    serp_jobs.job_card.full_time
    Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared res...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Analyst

    Customer Support Analyst

    Leidos Inc • Newport News, VA, United States
    serp_jobs.job_card.full_time
    Leidos is seeking a motivated and detail-oriented.ACCA5JI JINTACCS mission at our customer office in Langley, Virginia.In this role, you will be a key contributor to the team, leveraging your exper...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    System Engineer (Newport News)

    System Engineer (Newport News)

    RedBeard Solutions • Newport News, VA, US
    serp_jobs.job_card.part_time
    Designs, develops, documents, tests and debugs applications software and systems that contain logical and mathematical solutions. Conducts multidisciplinary research and collaborates with equipment ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Product Engineer Team Leader - HSC

    Product Engineer Team Leader - HSC

    Howmet • Hampton, VA, United States
    serp_jobs.job_card.full_time
    One Howmet Drive, Hampton, VA, 23661, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Product Engineer

    Product Engineer

    Howmet • Hampton, VA, United States
    serp_jobs.job_card.full_time
    One Howmet Drive, Hampton, VA, 23661, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    TS / SCI Low Band System Software Support Engineer

    TS / SCI Low Band System Software Support Engineer

    Insight Global • Hampton, VA, United States
    serp_jobs.job_card.temporary
    A government client of Insight Global is seeking a Low-Band System Software Support Engineer to join their team at Langley AFB, VA. We are looking for a Low-Band support engineer that has COMINT (co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Software Engineer III

    Software Engineer III

    W R Systems • Norfolk, VA, United States
    serp_jobs.job_card.full_time
    Clearance Requirement : Ability to obtain and maintain an active TS / SCI clearance.Summary : WR is seeking an experienced Software Engineer III to support the design, development, and implementation o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Engineer

    Customer Support Engineer

    VirtualVocations • Portsmouth, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Engineer to join their support team and assist customers with Kubernetes and vCluster issues. Key Responsibilities Troubleshoot Kubernetes and vCluster ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Software Engineer (m / w / d)

    Software Engineer (m / w / d)

    ManTech • Norfolk, VA, United States
    serp_jobs.job_card.full_time
    Navy's Continuous Training Environment (NCTE).We provide critical engineering and technical expertise for the U.Live, Virtual, Constructive (LVC). Our work involves seamlessly integrating live train...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Software Engineer - Open Source

    Software Engineer - Open Source

    Web Teks • Chesapeake, Virginia, United States
    serp_jobs.job_card.full_time
    Are you a talented and self-motivated Senior Software Engineer? Are you passionate about open source technologies? At Web Teks, it’s all about speed and scalability in building specialized tools to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted