Receptionist

Impact Fire Services Job Opportunity

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Benefits of joining Impact Fire Services When you join Impact Fire you will receive : Competitive compensation Pay is on a weekly cycle, every Friday Career Advancement Opportunities Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays Company paid short and long-term disability Immediately vested in our 401(k) company match Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. Exceptional guidance and support from our managers Collaborative culture & environment Robust training opportunities with company reimbursement upon achieving required licensing Apprenticeship programs for fire sprinkler, fire alarm and inspection positions Opportunity to work alongside some of the best talent in the fire protection industry Nature of Position This role is responsible for greeting customers, visitors, and guests; determines the purpose of each person's visit and directing or escorting them to the appropriate location. The role is responsible for answering, accurately screening, and directing phone calls to individuals and / or related departments, taking messages and / or scheduling appointments. Related duties include receiving incoming mail, documents, packages, and courier deliveries and delivers or distributes items to individuals and departments on-site. In addition, the role supports office administrative and clerical support tasks, filing and recordkeeping, and other duties as assigned by the Office Manager. Responsibilities Excellent verbal communication skills. Excellent interpersonal and customer service skills. Basic understanding of administrative and clerical procedures and systems. Proficient with Microsoft Office Suite, Outlook, or related software. Requirements Current use of MS Office Suite (Word, Excel) in a proficient manner Detail oriented and comfortable working in a fast-paced office environment Exceptional communication skills Superior organization skills and dedication to completing projects in a timely manner. Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. Employment with an Equal Opportunity Employer (EOE) including disability / veterans.