Front Office Clerk / Receptionist

Job Description

Job Description

The Patient Services Representative is part of the Brandywine Urology Consultants Front Desk team. This critical, patient facing, role is the first person our patients see when they arrive to the office. This person promptly, courteously and professionally greets patients. This role is responsible for the day-to-day administrative and general office duties of the front desk including but not limited to : warmly greeting patients, checking in / out patients for their appointment, collecting co-pays / patient balances, providing patient refunds, scheduling follow up appointments, verifying insurance eligibility, etc.