Healthcare Project Coordinator

Delivery Coordinator

Job Description

The Delivery Coordinator serves the company’s healthcare customers by providing product and service information and resolving product and service problems.

This role will support the success of ongoing hardware deployments and to help mitigate current staffing gaps on the client side and provide project coordination. This role will serve as an extension of the client team, focusing on tactical scheduling, communication, escalation management, and software installation readiness across active sites.

The Delivery Coordinator will provide deployment cadence, continuity of information, and responsive collaboration with teams and client stakeholders.

Key Responsibilities :

• Maintain and adjust deployment schedules in collaboration with client stakeholders and MCPC field teams.
• Serve as a liaison between the client project team, facility contacts, and MCPC resources to ensure alignment.
• Track and document deployment activity, monitor field progress, and identify / escalate delays or access issues.
• Coordinate and initiate activities required to support software installation workflows (eg. Pre-req validation, communication of required information)
• Facilitate the resolution of daily field-level issues or scheduling changes through direct communication and ServiceNow updates.
• Support and maintain centralized tracking tools, dashboards, or project logs as requested by the client.

Project Management

Qualifications

EDUCATION & EXPERIENCE

Required :

KEY COMPETENCIES

Additional Information

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.