Network Manager - Population Health - Charleston, SC

Network Manager

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Network Manager works with market leaders, Population Health team members, and providers to support success across key performance measures (KPI). The Network Manager serves as the front-line driver of network growth, retention, and utilization to improve the quality of care in our markets. The Network Manager supports and engages with affiliate and employed Clinically Integrated Network (CIN) and Accountable Care Organization (ACO) participating providers. The position will need to be in-person in Charleston, SC, with occasional travel throughout SC.

This is primarily a remote / work from home position, with up to 25% onsite requirement. Hire must be local to the Charleston, SC Market.

Essential Job Functions include :

• Collaborates with the market Director of Network Performance to successfully understand and drive market and system network integrity goals.
• Analyzes network utilization and cost data utilizing data analysis to develop creative solutions for achieving KPIs.
• Establish regular meetings with participating ACO and CIN providers to review performance expectations, individual performance data, and routine network communications.
• Provides support to the market Clinical Integration Oversight Committee by reviewing performance metrics and overseeing the execution of performance improvement plans (PIPs).
• Collaborates with the Director of Network Performance and the market Population Health team to determine necessary improvement options for provider performance.
• Engages market committees on network improvement options and resolutions.
• Collaborates with Population Health Clinical Directors, Population Health Medical Directors, Clinical Outcomes Managers, and governing quality committee members to address communication and escalations in network performance.
• Collaborates with other provider-facing / interacting teams within the Network.
• Reviews, synthesizes, and implements the strategy to yield the greatest impact on Population Health KPIs.
• Collaborate with the market DNP on recruitment strategy and opportunities.
• Manage and update provider rosters to support accurate market representation and network participation.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing / Certification : None

Education : Bachelors, Business, Marketing, Analytics, Education or Communications (required); Masters, Business, Marketing, Analytics, Education or Communications (preferred)

Work Experience : 2 years' experience with data analysis and synthesizing data points into actionable steps to solve problems in a healthcare setting (required)

Skills : Population health, CIN success drivers, Analyzing and Interpreting data, Applying data results, KPIs, Levers in value based contracts, Network integrity, Quality outcomes, Time Management, Strategic Thinking, Microsoft Office Suite, Excel Data Management, PowerPoint, Detail Oriented, Critical Thinking, Teamwork, Conflict resolution, Active listening, Relationship building, Verbal and interpersonal communication, Providing feedback, Stakeholder relationships, Self driven, Proactive, Effective communication

What we offer :

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.