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Hotel Operations Supervisor

Hotel Operations Supervisor

Peachtree GroupAustin, TX, US
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Job Title : Hotel Operations Supervisor

Location : AC Hotel by Marriott Austin Hill Country

Department : Food & Beverage

Reports To : Food & Beverage Manager, Asst. General Manager

Employment Type : Full-Time

Position Summary :

We are seeking a dynamic and detail-oriented Hotel Operations Supervisor to join our leadership team at our 135-room boutique Marriott property. This role will primarily focus on overseeing Food & Beverage operations , including multiple outlets, catering, and events, while also offering opportunities to cross-train and supervise other departments such as Front Office and Housekeeping .

The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and is committed to delivering exceptional guest experiences across all touchpoints.

Key Responsibilities :

Food & Beverage Operations (Primary Focus) :

  • Supervise daily operations of restaurants, bars, room service, and catering.
  • Ensure consistent quality and presentation of food and beverage offerings.
  • Collaborate with culinary and banquet teams to execute successful events.
  • Monitor inventory, ordering, and cost control measures.
  • Train and mentor F&B staff to uphold Marriott brand standards and service excellence.

Cross-Departmental Oversight :

  • Support Front Office and Housekeeping teams during peak periods or staffing gaps.
  • Assist in scheduling, training, and performance management across departments.
  • Promote interdepartmental communication to ensure seamless guest experiences.
  • Guest Experience & Service Excellence :

  • Resolve guest concerns promptly and professionally.
  • Monitor guest feedback and implement service improvements.
  • Maintain a visible presence throughout the hotel to support staff and engage guests.
  • Administrative & Compliance :

  • Ensure compliance with health, safety, and sanitation standards.
  • Assist with budgeting, forecasting, and reporting as needed.
  • Uphold Marriott brand standards and operational procedures.
  • Qualifications :

  • 1+ years of supervisory experience in hotel operations, preferably in F&B.
  • Strong understanding of hospitality service standards and operational workflows.
  • Excellent leadership, communication, and organizational skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Familiarity with Marriott systems (, FOSSE, GXP, Toast, etc.) is a plus.
  • Benefits :

  • Competitive salary and performance-based incentives
  • Marriott employee discounts and perks
  • Health, dental, and vision insurance
  • Career development and cross-training opportunities
  • Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

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    Operation Supervisor • Austin, TX, US