Showroom Coordinator

This job is with Ferguson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Posting : Starting at

$25 / hr

and up based on experience

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries : Commercial / Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We're looking for a Showroom Coordinator at our Seaside location to help customers create their dream homes. You'll receive in-depth training on luxury plumbing, lighting, and appliances. We want a friendly, organized team player with a background in sales and customer service. Interior design passion is a plus, but not required.

If you're great at managing your time, thrive in a fast-paced environment, and bring a positive attitude, we want you! At Ferguson, we value our associates, offering a supportive, people-first culture with opportunities to grow and succeed.

Hours are

Tuesday-Saturday, 8 : 30 am - 5 : 00 pm plus overtime as needed

Responsibilities :

Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship. Ask questions regarding the reason for their visit, the scope of any project they are working on.

Answer and direct incoming phone calls with a positive demeanor

Communicate appointment policy and schedule appointments when needed

Manage customer sign-ins, appointment book and customer job folders

Organize showroom displays throughout the day, process returns, receive in orders, and schedule deliveries when needed

Prepare portfolios and spec books for customers when requested and manage our sample library

Qualifications :

Have a high school diploma / GED or equivalent education.

Experience in sales and customer service

Strong interpersonal skills and ability to prioritize workload appropriately to balance client and job demands

Computer savvy, comfortable with e-commerce, and proficient with the following software applications : Word, Excel, and Outlook

Attention to detail in task oriented job responsibilities.

High level of emotional intelligence and patience when dealing with difficult customers and situations

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range : $15.00 - $29.19 -

Estimated Ranges displayed are Monthly for Salaried roles

OR

Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer

F / M / Disability / Vet / Sexual

Orientation / Gender

Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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