Senior Account & Relationship Executive - Healthcare Technology

Senior Account & Relationship Executive

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

The Senior Account & Relationship Executive role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits. As a Senior Account & Relationship Executive, you will manage the most complex and high-profile accounts with discretion. Your strategic planning and deep understanding of account needs will drive business growth and enhance customer satisfaction. You may also serve as a lead for a small team, contributing to the development and success of junior team members. Our ideal candidate will be located in the Eastern or Central time zone, have experience in the Healthcare Technology space with either Payer, Provider, or Vendor.

Key tasks include managing and nurturing relationships with complex and high-profile accounts, conducting strategic planning to meet account-specific business needs, exercising broad authority in setting and negotiating product / service terms, creating, implementing, and monitoring comprehensive sales plans, leading and mentoring a small team of junior account managers, conducting regular strategic meetings with senior management of client accounts, resolving critical and complex customer issues, developing and executing upselling and cross-selling strategies within accounts, driving customer satisfaction through tailored service delivery, and contributing to the development of sales policies and strategies.

You're a great fit if you have a bachelor's degree or equivalent relevant experience, 7+ years' experience in field sales or account management or other equivalent experience, experience in the healthcare technology space either in payer, provider, or vendor, experience working with risk adjustment software, advanced communication skills for high-level interactions, ability to lead and mentor junior team members, in-depth understanding of the organization's products or services, proficiency in complex sales strategy development and implementation, expertise in negotiating complex sales terms, mastery of CRM tools for managing complex accounts, advanced analytical skills for strategic planning and performance tracking, and exceptional ability to maintain and enhance long-term client relationships.

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including medical, dental, & vision plans, 401(k), FSA / HSA, commuter benefits, tuition assistance plan, vacation and sick time, and paid parental leave. Full details of our benefits are available at https : / / www.mywolterskluwerbenefits.com / index.html .

Diversity matters. Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer / departments is an Equal Opportunity / Affirmative Action employer.