IAM Operations LeadAkaasa Technologies • West Palm Beach, Florida, USA

IAM Operations Lead

Akaasa Technologies • West Palm Beach, Florida, USA

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Role : IAM Operations Lead

Location : Miami or West Palm FL

Experience : 8 years in IAM with 3 years leading operations / support teams in large regulated enterprises.

Platforms : SailPoint Identity Security Cloud (or IdentityNow / IIQ) Azure AD / Active Directory One Identity Safeguard (PAM Safeguard for Sudo Safeguard Authentication Services) SSO / MFA; LDAP / Kerberos SAML / OIDC / OAuth2 SCIM PKI.

HRIS Integrations : Operating identity lifecycle fed by SAP SuccessFactors and SAP Fieldglass.

Systems : Enterprise Windows Linux and macOS identity integration at scale.

ITIL / SRE : Major incident leadership problem / change management SLAs / SLOs observability capacity and performance management.

Automation : Strong scripting (PowerShell Python) API orchestration configuration as code and CI / CD practices.

Compliance : Demonstrated success maintaining SOX and NERC CIP controls and passing audits.

Communication : Clear executive and technical communication concise incident updates and stakeholder management.

Preferred Qualifications

Certifications : CISSP CISM ITIL v4 Microsoft Entra / Azure Administrator SailPoint One Identity Safeguard; SAFe certifications a plus.

Cloud : AWS / Azure / GCP IAM fundamentals secrets management conditional access and identity threat detection.

Tooling : Experience with SIEM / SOAR Splunk / Elastic Prometheus / Grafana / Datadog ServiceNow ITSM / CMDB.

Participation in on call rotation and off hours maintenance windows as needed; occasional travel for team vendor or audit engagements.

Key Success Metrics

Service availability / SLO attainment MTTR and incident volume trend change success rate provisioning SLA compliance certification completion on time privileged account coverage and policy adherence audit findings reduced / cleared automation coverage and toil reduction.

Key Skills

Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture

Employment Type : Full Time

Experience : years

Vacancy : 1

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