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Director of Grand Rapids Operations

Director of Grand Rapids Operations

Ferris State UniversityGrand Rapids, MI, United States
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Position Title :

Director of Grand Rapids Operations

Location : Grand Rapids

Department :

42001 - EIO Grand Rapids Admin

Advertised Salary :

77,000 - 85,000. Salary commensurate with education, experiences, and other requirements.

Benefits :

Comprehensive benefits package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position.

Admin / Admin Temp Benefit Plans

FLSA : Exempt

Temporary / Continuing :

Continuing

Part-Time / Full-Time :

Full-Time

Union Group : N / A

Term of Position : 12 Month

At Will / Just Cause :

At Will

Summary of Position :

The Director of Grand Rapids Operations provides administrative leadership for the Extended and International Operations (EIO) activities in Grand Rapids, Michigan, and the surrounding area. Responsible for the region's undergraduate and graduate credit degree programming and building relationships with the region's community colleges, businesses, associations, and chamber groups. Work with academic colleges to support faculty recruitment and are responsible for selecting, training, supervising, and mentoring individuals reporting to the position to deliver quality programming and positive student learning experiences. Collaborate with academic and administrative units to achieve strategic planning goals and identify and implement new programs and delivery sites. All regional employees report either directly or indirectly to the Director. The individual is responsible for the region's undergraduate and graduate credit educational programming. It may also be required as a resource in the area for non-credit activities. Reports to the Dean of Extended and International Operations.

The anticipated start date for this position is July of 2025. However, this is an estimated date and can be revised if needed.

Position Type : Staff

Required Education :

Master's degree in business, education, or a related field.

Required Work Experience :

Five years of successful, full-time work experience with educational outreach activities in higher education and / or business and industry settings are required. Experience in supervision and strategic planning.

Required Licenses and Certifications :

Physical Demands :

  • Office Environment
  • Moving
  • Sitting
  • Driving
  • Repetitive movement
  • Standing

Additional Education / Experiences to be Considered :

  • Professional work background in higher education administration or teaching preferred.
  • Experience building collaborative relationships resulting in new program development and excellent customer satisfaction.
  • A doctorate degree with a professional work background in higher education administration and teaching is preferred.
  • Experience as a team leader / project manager and demonstrated skill in using and implementing social networking applications to recruit and enroll students in higher education settings.

    • Essential Duties / Responsibilities :

  • Serves as the primary, first-line leader of the regional delivery unit and sets the direction for credit programming, student recruitment and retention, and operations.
  • Actively represent the University within the region and act as the liaison with businesses, colleges, chamber organizations, and community organizations, building positive relationships to support and grow area programs.
  • Plans and schedules course offerings with input from University departments, faculty / advisors, and deans.
  • Assists with registration, faculty hiring, student complaint resolution, and other daily activities of EIO offices.
  • Collaborate with college advisors, counselors, faculty, department heads, and deans to support current programs and identify new potential program areas.
  • Assists with local market research and competitive analysis.
  • Conducts supervisory responsibilities for those directly or indirectly reporting to the director following University policies and applicable laws, including training and development, performance evaluations, and monitoring non-salaried employees' hours.
  • Collaborates with EIO team and various University departments for the successful offering of Ferris programs.
  • Responsible for the implementation of new programs and delivery sites.
  • Make recommendations for initiatives to expand operations and recommends new program areas for the region.
  • Addresses administrative issues related to faculty and staff performance in the region in conjunction with the appropriate department head and following Unversitys policies and procedures.
  • Ensure compliance with University policies and applicable laws.
  • Responsible for maintaining the confidentiality of designated information.
  • Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
  • Support, promote, and develop university student enrollment and retention initiatives.
  • Operates university motor or personal vehicles safely while carrying out job responsibilities.
  • Any other duties assigned within the position classification area.

    • Marginal Duties / Responsibilities :

  • Attend workshops, seminars, and conferences related to areas of responsibility.
  • Serve and chair various university and community committees.

    • Skills and Abilities :

  • Demonstrated expertise in strategic planning and assessment practices.
  • Demonstrated good writing, public speaking, and presentation skills.
  • Demonstrated project management skills and the ability to adhere to deadlines.
  • Demonstrated skills in relationship building and communication.
  • Function in a fast-paced, multi-task environment.
  • Handle confidential material with discretion.
  • Utilize the rules of proper grammar, correct spelling and punctuation, and correct arrangement of information.
  • Demonstrated commitment, experience and understanding for diversity, equity, and inclusion.

    • Required Documents :

  • Cover Letter
  • Resume
  • Unofficial Transcript 1

    • Optional Documents :

    Special Instructions to Applicants :

    Unofficial Transcript 1 (REQUIRED) : Applicants must attach a copy of unofficial transcript of master's degree. Transcript must include Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript.

    Initial Application Review Date :

    June 23, 2025

    Open Until Position is Filled? :

    Posting Close Date :

    EEO Statement :

    Ferris State University, an Affirmative Action / Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu . The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit : Ferris Non-Discrimination Statement .

    Click here to learn more about working at FSU and KCAD.

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    Director Operation • Grand Rapids, MI, United States