Program Manager- HR

Catapult Solutions GroupSan Diego, CA, United States

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Program Manager - HR

People & Places (Change Leadership & Program Management)

Location : Hybrid (San Diego, CA / Mountain View, CA / San Francisco, CA )

About Our Client

Our client is an established technology company focused on serving small businesses and entrepreneurs. They offer a comprehensive suite of business solutions and software platforms designed to help their customers succeed and grow. With operations across multiple markets and a strong presence in key business hubs, they are committed to innovation and leveraging cutting-edge technology to solve real business challenges. The company values collaboration, excellence, and creating meaningful impact for their diverse customer base through their products and services.

Job Description

Join the People & Places team as a Staff Change and Program Manager, where you'll serve as a steward of the organization's greatest strategic asset : their people. You'll be part of an experienced and innovative group of program managers driving execution of the most important priorities, working on mission-based teams that create offerings and services to build manager capability, design the workforce of the future, enable career growth, and transform HR technology.

This role combines strategic program management with hands-on execution, requiring someone who can navigate both tactical and strategic work while driving change with excellence. You'll lead complex, multi-phase programs involving multiple contributing teams, manage dependencies, and remove obstacles to achieve strategic outcomes with velocity. The ideal candidate brings both high emotional intelligence and proven frameworks for leading change across organizations.

You'll work directly with VP-level leadership and have high visibility across the organization, making this an excellent opportunity for an experienced program manager ready to make significant impact on organizational transformation and employee experience.

Duties and Responsibilities

Develop high-quality program and portfolio management plans with specific milestones and roadmaps
Drive execution across all workstreams and ensure teams operate with extreme ownership to deliver outcomes with velocity
Lead change management initiatives, understanding impact across multiple functions and developing comprehensive change approaches
Foster shared accountability through effective operational mechanisms, tracking tools, and escalation processes
Partner with cross-functional groups including Technology, Legal, Communications, and business units to deliver successful outcomes
Serve as thought partner to sponsors and directors, contributing to work content and proactively identifying risks
Drive program roadmaps and dashboards across complex, multi-phase programs with multiple contributing teams
Facilitate decision-making and drive trade-off decisions when needed to achieve program outcomes
Leverage AI tools and technologies to accelerate work and improve program efficiency
Manage M&A activity support and onsite strategy execution as needed
Lead retail footprint or operational transformation programs when applicable
Connect programs to broader organizational strategy and industry context

Required Experience / Skills

4+ years of program management experience in SaaS-based technology companies

Proven experience working with multiple cross-functional teams and stakeholders

Strong background in HR programs including talent acquisition, performance management, and employee experience

Deep understanding of change management principles with proven frameworks and tools for leading organizational change

Experience with HR technology and understanding of how HR and technology systems interact

Demonstrated ability to quickly earn trust of sponsors and stakeholders at VP level and above

High emotional intelligence with excellent problem-solving and conflict resolution skills

Advanced proficiency in SmartSheet and program management tools

Experience leveraging AI tools to accelerate work and improve efficiency

Strong balance of people, organizational, and technical skills

Ability to execute in environments where authority is not given

Excellent communication and presentation skills at all organizational levels

Nice-to-Haves

Experience with M&A integration activities and related program management

Retail operations or retail HR program management experience

Background in customer experience or retail transformation programs

Experience with Project Management, Lifecycle Management, and Agile methodologies

Knowledge of talent and performance management technologies

Experience working in fast-paced, high-growth technology environments

Education

Bachelor's degree in Business, Human Resources, Computer Science, Engineering, or related fields preferred (equivalent work experience will be considered).

Pay & Benefits Summary

Competitive salary commensurate with experience

Comprehensive health, dental, and vision insurance

401(k) plan with company matching

Flexible time off policy

Professional development and training opportunities

Hybrid work model with regular onsite collaboration at the client's Mountain View or San Francisco offices

High-visibility role with direct VP-level leadership exposure

Collaborative team environment with opportunities for growth and advancement

Apply Now!

Ready to drive transformational change and lead high-impact programs? Join a team where you'll maximize the potential of people to accelerate organizational growth while working on the most important strategic initiatives.

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Program Manager • San Diego, CA, United States