Prophet 21 Business Analyst

We are seeking an experienced Prophet 21 Business Analyst to join our growing team. The ideal candidate will bring a strong background in operations , hands-on expertise with Epicor Prophet 21 ERP , and a proven track record of resolving complex data issues . This role will work closely with stakeholders across departments to optimize business processes, enhance system functionality, and deliver value-driven solutions.

This is a hybrid role offering the opportunity to combine remote flexibility with onsite collaboration.

Key Responsibilities

Act as the subject matter expert (SME) for Epicor Prophet 21 ERP, supporting business users across multiple functional areas.

Analyze business processes and translate requirements into effective ERP configurations, workflows, and reporting solutions.

Troubleshoot and resolve data integrity issues , ensuring accuracy and consistency across the system.

Develop and maintain SQL queries, reports, and data extracts to support operational and financial decision-making.

Partner with operations, supply chain, finance, and IT teams to identify opportunities for process improvement.

Support Prophet 21 cloud-based functionality and integrations with other systems.

Collaborate with stakeholders to create and maintain business rules and workflow automation.

Participate in testing, training, and change management for ERP upgrades, enhancements, and new functionality.

Qualifications

5+ years of experience as a Business Analyst or ERP Specialist with Epicor Prophet 21 .

Strong knowledge of operations processes with hands-on experience in Prophet 21 modules including :

Materials Management (Inventory & Purchasing)

Sales & Order Management

Warehouse Management

Financial Management

Customer Relationship Management (CRM)

Proficiency in SQL for data analysis, reporting, and issue resolution.

Experience working with cloud environments and ERP system migrations or implementations.

Demonstrated ability to identify, troubleshoot, and resolve data-related issues .

Excellent communication and problem-solving skills, with the ability to work effectively with both technical and non-technical users.

Strong organizational skills with a focus on delivering results in a fast-paced environment.

Preferred Skills (a plus)

Experience with Prophet 21 business rules and integrations .

Knowledge of APIs or EDI to connect Prophet 21 with third-party applications.

Familiarity with reporting tools such as SSRS, Power BI, or Crystal Reports.