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Virtual Telesales Agent

Virtual Telesales Agent

The Forehand AgencyNaperville, IL, US
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Job Description

Job Description

About Us : We are an innovative organization committed to providing exceptional service and creative solutions. Our focus is on creating a collaborative atmosphere that aims for excellence, ensuring we deliver outstanding results for our clients while fostering a positive workplace culture.

Responsibilities :

  • Engage with potential and existing customers through outbound calls to effectively present our products and services.
  • Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Utilize effective sales techniques to consistently meet or exceed monthly sales targets.
  • Keep precise records of customer interactions and sales activities within our CRM system.
  • Work with team members to develop and implement strategies that enhance sales performance and customer engagement.
  • Stay updated on industry trends and product knowledge to effectively communicate benefits to customers.

Requirements :

  • Proven experience in telesales, customer service, or a similar role.
  • Strong communication and interpersonal skills, with the ability to quickly build rapport.
  • Goal-oriented approach with a demonstrated history of achieving or surpassing sales goals.
  • Familiarity with CRM software and sales tools is beneficial.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Willingness to adapt to changing priorities and customer needs.
  • Possession of a life and health insurance license, or the capability to obtain one.

    • Benefits :

  • Join a collaborative and supportive team.
  • Flexible work arrangements with the option for full remote work.
  • Attractive commission structure along with performance-based incentives.
  • Access to professional development and training opportunities.
  • Health and wellness benefits to support employee well-being.
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    Virtual • Naperville, IL, US