Front Desk Assistant

Location : Healthcare Facility

Schedule : Full-Time, Standard Office Hours

Position Overview :

We are seeking a Front Desk Assistant to join our healthcare team. The ideal candidate will be the first point of contact for patients, ensuring a smooth and welcoming experience as they enter the clinic. You'll handle administrative duties such as check-in, maintaining patient records, and assisting with office operations. This role requires excellent multitasking skills, compassion, and the ability to maintain a professional and positive attitude.

Key Responsibilities :

Greeting Patients :

Welcome patients in a friendly and professional manner, ensuring a positive first impression of the office.

Patient Check-Ins :

Complete check-in procedures, including verifying and updating demographic and insurance information in both the computer system and physical charts.

Office Procedures :

Assist with office opening and closing procedures, balance petty cash, and handle co-pay and co-insurance collections.

Assisting in Lobby :

Focus on servicing patients in the lobby while providing backup support for phone calls and other front office personnel as needed.

Chart Preparation :

Prepare patient charts for upcoming visits to ensure efficient patient flow.

Requirements : Education :

High School Diploma or equivalent.

Experience :

1-2 years of experience in a healthcare environment.

Skills :

Knowledge of clinic policies, procedures, and computer systems.

Familiarity with medical terminology is a plus.

Ability to multitask in a busy environment.

Excellent written and verbal communication skills.

Compassionate and kind, able to provide excellent customer service.

Physical Requirements :

Ability to sit and stand for extended periods in a busy office environment.

Benefits : Health Coverage :

Comprehensive health, dental, and vision insurance.

Financial Planning :

Health Savings Account (HSA) with an employer contribution.

Retirement :

401(k) retirement plan with a company match.

Additional Benefits :

Life Insurance and more.

Equal Employment Opportunity :

Our organization is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, creed, sex, religion, marital status, age, national origin, disability, sexual orientation, veteran status, or any other legally protected status. We are committed to creating a diverse and inclusive environment that reflects a multi-cultural organization.

How to Apply :

If you meet the qualifications and are ready to contribute to an excellent healthcare environment, apply today to join our team!