Customer Support Rep - Dispatcher

Join the dynamic team at Roto-Rooter in Corpus Christi, TX as a full-time Customer Support Rep - Dispatcher , and be the vital link connecting our dedicated technicians with customers in need! This exciting role offers you the chance to utilize your exceptional communication skills and problem-solving abilities in a fast-paced environment, all while being part of a reputable company with a legacy of over 85 years in the industry.

If you're ready to make a difference, develop your career, and be part of a supportive team, we want to hear from you! Apply now and embark on a rewarding journey with Roto-Rooter!

WHAT'S IN IT FOR YOU?

We recognize that our employees are the key to our success, which is why we offer our Customer Support Rep - Dispatcher role competitive pay that reflects your hard work and dedication. Whether you're looking to build your skills or advance your career, Roto-Rooter provides the resources and support you need to succeed-both professionally and personally.

All that you need is :

• Outstanding customer service skills
• Valid driver's license
• Competence in Microsoft Office
• Bilingual abilities

HOW DO WE CARE FOR OUR TEAM?

Here at Roto-Rooter, we pride ourselves on maintaining a supportive, team-oriented work environment . We look out for each other and have open lines of communication between employees and management. Our company culture recognizes and rewards performance, ability, and hard work. Additionally, we offer our employees top pay, excellent benefits, job security, and opportunities for career advancement .

OUR AMAZING BENEFITS

WHAT CAN YOU EXPECT AS OUR CUSTOMER SUPPORT REP - DISPATCHER?

Your day begins right from your driveway with your smartphone in hand. You'll juggle incoming customer calls, service scheduling, rescheduling, and dispatching while ensuring our plumbing technicians are where they need to be. Each call you handle is a new challenge-whether you're reassuring a concerned homeowner, quickly adjusting a schedule, or coordinating with the field team to ensure seamless service. Your ability to listen, problem-solve, and communicate effectively will be essential in delivering the high-quality experience our customers expect.

A LITTLE BIT MORE ABOUT US

Founded in 1935, Roto-Rooter originally specialized in clearing tree roots and other obstructions from sewer lines. Today, we have grown to be the largest provider of residential and commercial plumbing, drain cleaning, and water cleanup services in North America. Our well-known jingle, "And away go troubles down the drain," says it all-we solve problems quickly while providing excellent customer service.

TAKE THE NEXT STEP!

If this sounds like the right Customer Support Rep - Dispatcher job for you, don't wait - apply today to join our team. We make it incredibly easy with our initial 3-minute application!

Job Posted by ApplicantPro