Talent.com
Event Technical Specialist, (Lighting), Audio Visual- Phoenix
Event Technical Specialist, (Lighting), Audio Visual- PhoenixEncore • Tempe, US
Event Technical Specialist, (Lighting), Audio Visual- Phoenix

Event Technical Specialist, (Lighting), Audio Visual- Phoenix

Encore • Tempe, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Details

Description

Position Overview

The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, while ensuring the utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned area.

Key Job Responsibilities

Equipment Operation

  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
  • Troubleshoots technical issues and resolve problems quickly as they arise.
  • Complies with all Company security and safety measures.
  • Ensures equipment is secure from theft and / or damage when in use.

Customer Service

  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
  • Understands and fosters the hotel / client relationship.
  • Training / Staff Development

  • Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
  • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
  • Develops self as subject matter expert in discipline of specialty.
  • Stays current with technology and industry trends.
  • Event Supervision

  • Performs advanced work (pre / during / post event) with operations team members.
  • Supervises and directs other technicians during an event.
  • Equipment Maintenance

  • Assists team with proper security, storage, inventory, transportation, and maintenance of equipment.
  • Performs inventory and forecasting of equipment needs.
  • Job Qualifications

  • Bachelor’s Degree is preferred
  • 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
  • 3-4 years of customer service or hospitality experience is preferred.
  • Internal applicants must meet / complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements : Internal Hourly Requirements.pdf
  • External applicants must meet / validate and achieve / complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here :  https : / / jobs.encoreglobal.com / en / career-paths
  • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
  • Strong customer, client and coworker interface experience and abilities.
  • A valid driver’s license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
  • Must be able to lift 50 lbs.
  • Competencies

    Deliver World Class Service

  • Hospitality
  • Ownership
  • Do The Right Thing

  • Demonstrates Self-Awareness
  • Drive Results

  • Ensures Accountability
  • See The Big Picture

  • Decision Quality
  • Manages Complexity
  • Value People

  • Collaborates
  • For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https : / / psav.sharepoint.com / sites / HR / SitePages / Competency-Supported-Talent-Management.aspx).

    Physical Requirements

    Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sitting : 2-3 Hours
  • Standing : 4-5 Hours
  • Walking : 4-5 Hours
  • Stooping : 2-3 Hours
  • Crawling : 2-3 Hours
  • Kneeling : 2-3 Hours
  • Bending : 2-3 Hours
  • Reaching (above your head) : 2-3 Hours
  • Climbing : 0-1 Hours
  • Grasping : 4-5 Hours
  • Lifting Requirements

  • 0 - 15 lbs
  • : Continuously
  • 16 - 50 lbs
  • : Frequently
  • 51 - 100 lbs : Occasionally
  • Over 100 lbs : Occasionally
  • Carrying Requirements

  • 0 - 15 lbs
  • : Continuously
  • 16 - 50 lbs
  • : Frequently
  • 51 - 100 lbs : Occasionally
  • Over 100 lbs : Never
  • Auditory / Visual Requirements

  • Close Vision : Continuously
  • Distance Vision : Continuously
  • Color Vision : Frequently
  • Peripheral Vision : Occasionally
  • Depth Perception : Frequently
  • Hearing : Continuously
  • Pushing / Pulling Requirements

  • 0 - 15 lbs
  • : Continuously
  • 16 - 50 lbs
  • : Frequently
  • 51 - 100 lbs
  • : Frequently
  • Over 100 lbs : Occasionally
  • Note : The physical requirements marked with an asterisk () indicate activities performed without assistance.

    Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Work Environment

    Hotel

    Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

    Warehouse

    Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

    The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

    Qualifications

    Skills

    Behaviors

    Motivations

    Education

    Experience

    Licenses & Certifications

    serp_jobs.job_alerts.create_a_job

    Audio Visual Specialist • Tempe, US

    Job_description.internal_linking.related_jobs
    Event Set Up / Strike MagTech Associate

    Event Set Up / Strike MagTech Associate

    PRO EM National Event Services • Phoenix, Arizona, United States
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Event set up / Strike MagTech Team.PRO EM is Arizona’s only full-service event management company.We put on events of all sizes from large scale sporting events, to small more intimate settings.We ma...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Travel CT Technologist

    Travel CT Technologist

    Fusion Medical Staffing • Sierra Bonita, AZ, US
    serp_jobs.job_card.full_time
    Travel CT Tech Company : Fusion Medical Staffing Location : Facility in Sierra Vista, Arizona Job Details Fusion Medical Staffing is seeking a skilled CT Tech for a 13-week travel assignment in Sierr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Logistics Technician (Driving) - Audio Visual, Event Technology

    Logistics Technician (Driving) - Audio Visual, Event Technology

    Pinnacle Live • Chandler, AZ, US
    serp_jobs.job_card.full_time
    Pinnacle Live is a premium, in-house AV partner.We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-gro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Event Specialist (product demonstration)

    Event Specialist (product demonstration)

    CROSSMARK • Scottsdale, AZ, US
    serp_jobs.job_card.full_time
    Event Specialist (Product Demonstration).CROSSMARK is a leading sales and marketing services company founded in 1908, and for over 100 years we have been working with retailers and manufacturers to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Security Specialist

    Security Specialist

    Maricopa County • Phoenix, AZ, United States
    serp_jobs.job_card.full_time
    Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Physical Therapist - $2,189 per week

    Travel Physical Therapist - $2,189 per week

    Medical Solutions Allied • Maricopa, AZ, United States
    serp_jobs.job_card.full_time
    Medical Solutions Allied is seeking a travel Physical Therapist for a travel job in Maricopa, Arizona.Job Description & Requirements. We’re seeking talented healthcare professionals whose adventure ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Radiation Effects Engineer IV

    Radiation Effects Engineer IV

    Blue Origin • Phoenix, AZ, United States
    serp_jobs.job_card.permanent
    Applications will be accepted on an ongoing basis until the requisition is closed.At Blue Origin, we envision millions of people living and working in space for the benefit of Earth.We're working t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Event Specialist

    Event Specialist

    Luxury Bath Technologies • Phoenix, AZ, US
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Job description Would you consider yourself to be an ELITE COMMUNICATOR ?.Do you desire to have an UNLIMITED income-earning potential?. Are you ready for a career opportunity, like...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Product Specialist II - Specialty Vision Products

    Product Specialist II - Specialty Vision Products

    Bausch + Lomb • Phoenix, AZ, United States
    serp_jobs.job_card.full_time
    Bausch + Lomb (NYSE / TSX : BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Product Specialist - Crushing & Screening

    Product Specialist - Crushing & Screening

    RDO Equipment • Chandler, AZ, United States
    serp_jobs.job_card.full_time
    Compensation & Benefits : • Average $65,000 to $90,000+ your first year, with top earners well into six figures • Guaranteed base salary plus commissions • Comprehensive benefits package and a company ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Event Specialist

    Event Specialist

    Barrett-Jackson Auction Co, LLC • Scottsdale, AZ, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Events Specialist is responsible for supporting the planning, coordination, and execution of high-impact events that align with organizational goals. This role ensures seamless event logistics, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Maricopa, Arizona, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technical Specialist

    Technical Specialist

    Apple • Scottsdale, AZ, United States
    serp_jobs.job_card.full_time
    Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared res...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Spacecraft Bus Avionics Product Program Manager

    Spacecraft Bus Avionics Product Program Manager

    General Dynamics • Scottsdale, AZ, US
    serp_jobs.job_card.full_time
    Spacecraft Bus Avionics Product Program Manager.The responsibility is career-defining.At General Dynamics Mission Systems, we invent the technologies, products and services, that help our nations h...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Lead Event Specialist Part Time - 6606

    Lead Event Specialist Part Time - 6606

    Phoenix Staffing • Phoenix, AZ, US
    serp_jobs.job_card.part_time
    The associate is responsible for completing in-store food and non-food demonstrations.Acquires and maintains knowledge of products represented. Serves, demonstrates, intercepts consumers and sells p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lead Event Specialist Part Time - 6606

    Lead Event Specialist Part Time - 6606

    Acosta • Phoenix, AZ, US
    serp_jobs.job_card.part_time
    The associate is responsible for completing in-store food and non-food demonstrations.Acquires and maintains knowledge of products represented. Serves, demonstrates, intercepts consumers and sells p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Streaming / IT Technician - Weekly Broadcast (Freelance)

    Streaming / IT Technician - Weekly Broadcast (Freelance)

    Diocese Of Phoenix Diocesan Pastoral Center • Phoenix, Arizona, United States
    serp_jobs.job_card.full_time
    The Roman Catholic Diocese of Phoenix is seeking a skilled Streaming / IT Technician service provider / freelancer to support the broadcast team for our weekly live televised Mass airing on CW7 across ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Special Agent, $40,000 Recruitment Incentive

    Special Agent, $40,000 Recruitment Incentive

    The United States Secret Service • Paradise Valley, AZ, United States
    serp_jobs.job_card.full_time
    Recruitment Incentive : Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive detail...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted