Sales And Billing Coordinator
DH Pace Company is a distribution, construction, and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.
Job Responsibilities
- Perform administrative and support activities for the sales and service departments, such as answering phones and assist walk in customers in the showroom
- Assist the department managers in day-to-day activities and paperwork
- Enter sales leads and service requests
- Complete all billing related processes and requirements for sales and service orders
- Ensure that all parts and labor are costed and invoiced correctly on each job ticket, enter adjustments if required, and check that special requirements are followed
- Track jobs for billing balance and seek resolution
- Participate in weekly departmental meetings to ensure orders are being processed and proceeding in a timely manner
- Maintain electronic billing folders and meet all monthly cutoff billing dates
- Review and analyze monthly reports, identify errors / trends, and research for resolutions
- Other responsibilities as assigned
Job Requirements
Some accounting, bookkeeping, ERP / CRM experience preferredProficient computer skills; Outlook, Excel, Word, ERP, Data ManagementStrong attention to detailPossess excellent assessment and problem-solving skillsAbility to multi-task and work efficiently in a fast-paced work environmentRepresenting the company in a professional manner with excellent customer service skillsGood verbal / written communication and interpersonal skills. Ability to effectively collaborate with supervisors, co-workers, and other personnelPrevious experience in billing, finance, accounts payable, or administrative positions is preferredOur benefit offerings include :
Medical, dental, and vision options : Available on the 1st
day of the month following your start date!
Paid time off plan : 13 days accrued annually during your 1st
year; 16 days accrued during your 2
nd
year!
Paid holidays : New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas DayFloating holidays : Up to 2 floating holidays per yearCompetitive compensation : Including annual performance evaluations!401k retirement plan : Including an employer match!Company paid : Life insurance, short-term disability, & long-term disabilityand more!Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities