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Employee Relations Business Partner
Employee Relations Business PartnerProvidence Public Schools • Providence, RI, US
Employee Relations Business Partner

Employee Relations Business Partner

Providence Public Schools • Providence, RI, US
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Job Summary :

The Employee Relations Partner will support the Employee Services and Labor Relations teams on employee and labor-related matters such as :

  • Coordination across employee services, labor relations, and HR operations.
  • Managing complex cases, interpret collective bargaining agreements, support policy compliance, and ensure timely and accurate delivery of employee services.
  • Assisting with employee and labor relations matters such as investigations, documentation, grievance tracking, and policy compliance.
  • Monitoring service delivery metrics, managing employee documentation processes, overseeing substitute deployment, and helping implement HR policies and contract changes.
  • Ensuring that labor relations and employee services are aligned, proactive, and customer-focused.

Education :

  • Bachelor's degree in Human Resources, Business Administration, or related field required or equivalent work experience.
  • Qualifications :

  • 3+ years of professional experience in Human Resources, with a background in Labor Relations, and / or Employee Relations.
  • Demonstrated success in providing high-quality customer service and managing complex employee issues.
  • Strong analytical, communication, and interpersonal skills.
  • Experience working effectively with diverse employee populations in a public sector or unionized environment.
  • Proficiency with HRIS systems and Microsoft Office / Google Workspace.
  • Bilingual preferred.
  • Job Responsibilities :

    Employee & Labor Relations Support : Serve as a support to the Senior Labor Relations Partner(s) on needs related to day-to-day matters such as :

  • conducting and documenting investigations;
  • drafting employee correspondence (corrective actions, policy violations, grievance responses, etc…);
  • maintaining confidential employee relations records;
  • tracking and reporting on key performance indicators related to grievances, discipline, 504's and compliance;
  • ensuring consistent application of district policies and contractual obligations; and
  • ensuring issues are addressed promptly and escalated appropriately.
  • Employee Services Operations : Serve as a support to the Senior Employee Services Partner on needs related to day-to-day matters such as :

  • monitoring service delivery metrics such as leaves of absence, employment verifications, and separations to ensure timely and accurate completion of requests;
  • monitoring compliance with state, federal, and district regulations governing employee documentation and records retention;
  • oversight of substitute deployment and tracking;
  • development, communication, and implementation of HR policies, procedures, and contract changes; and
  • ensuring consistent and fair application of employment practices across schools and departments.
  • Other :

  • Assist with special projects and initiatives in support of the Labor Relations & Employee Services.
  • Maintain the highest standards of confidentiality, professionalism, and customer service.
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    Employee Partner • Providence, RI, US

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