Systems Application Analyst II

Systems Application Analyst II - Consumer Experience (MyChart)

Full Time, Benefit Eligible

1077 Gorge Blvd Akron, OH 44310

• remote opportunity

Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary :

Designs, builds, tests, migration coordination, training coordination and customer support (including troubleshooting) for the product development that supports Summa Health. Requires deep dives into the workflows of Summa Health. Additionally, knowledge of various software functionality and maintenance needs are required to maintain the electronic environment of specified service lines. Performs independent prioritization of system initiatives in a collaborative team environment. Provides ongoing mentorship with team members.

Minimum Qualifications :

1. Formal Education Required :

a. Bachelor's degree required or equivalent combination of education and / or experience.

2. Experience & Training Required :

a. Certification for all relevant applications is required upon hire.

b. Five (5) years of healthcare experience with application support required.

3. Other Skills, Competencies and Qualifications :

a. Excellent analytical skills and proficiency with workflows to foster problem solving.

b. Capability to understand the application functionality and how it relates to departments while making recommendations for integration into operational flow.

c. Ability to coordinate cross-team discussions and collaboration and present solutions in an organized manner.

d. Mentors team members to set priorities and utilizes problem-solving techniques with minimal direction and appropriate collaboration.

e. Flexibility to adapt to new situations and changing environments, including leading the change.

4. Level of Physical Demands :

a. Light to Moderate work

b. Standing and / or sitting for long periods of time

c. Up to 50 pounds of lifting on occasion.

Equal Opportunity Employer / Veterans / Disabled

$37.40 / hr - $56.11 / hr

The salary range on this job posting / advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.