Senior Program Manager

Job Title : Program Manager

Location : Burlingame, CA - Onsite

Duration : 5 Months

We are seeking an experienced Program Manager, Enablement & Change Management. Our client team is dedicated to driving the success of the Sales capability roadmap—enabling rapid business growth, unlocking data-driven insights, and improving operational efficiency.

In this role, you’ll create scalable processes, frameworks, and playbooks while working cross-functionally to drive adoption and readiness for major tools, workflows, and system changes. The ideal candidate will bring a strong background in change management, stakeholder engagement, and enablement strategy to ensure smooth transitions and measurable impact.

Responsibilities

Lead end-to-end change management strategy and execution, including change assessments, stakeholder impact analysis, and readiness planning.

Define change goals and success metrics with cross-functional partners; monitor, track, and report progress.

Enhance project plans with enablement deliverables and adoption milestones to ensure successful implementation.

Collaborate with program managers, workstream leads, and business stakeholders; facilitate workshops, readiness checkpoints, and alignment sessions.

Translate complex product functionality into clear, compelling messaging for technical and non-technical audiences.

Develop pre- and post-launch learning content; own communications, training, and knowledge management to support adoption.

Participate in user acceptance testing (UAT), create training documentation, and deliver live or virtual training sessions.

Collect feedback and adoption metrics; analyze enablement effectiveness using KPIs to continuously improve programs.

Minimum Qualifications

Bachelor’s degree in business, communications, or a related field.

5+ years of experience in program management, change management, sales enablement, or learning & development.

Proven ability to manage multiple initiatives in a fast-paced, dynamic environment.

Strong stakeholder engagement and relationship-building skills.

Excellent communication, facilitation, and presentation skills.

Experience creating impactful enablement content (playbooks, one-pagers, demos, case studies).

Preferred Qualifications

Prosci ADKAR or similar change management certification.

Experience producing innovative written and video learning content.

Experience collaborating closely with cross-functional teams across engineering, product, and data.