IT Service Delivery & Resource Analyst

Overview

Presbyterian is seeking a IT Service Delivery & Resource Analyst . This position will provide a single point of contact for one or more IT Service Management process(es) responsible for planning and coordination of day-to-day activities required to carry out monitor and report on the process for which they are responsible. Provides the authority or ability to make changes in the process as required and manage process(es) end-to-end so as to ensure optimal overall performance.

Responsible for managing all process documentation and supporting all enhancements to the process . Works across the organization to identify design analyze and develop processes in line with business and technology requirements . This position requires knowledge across multiple infrastructure platforms and processes . Partners with the Technical Subject Matter Experts to provide process requirements for building or modifying tools that support the process.

• This is a Full Time position - Exempt : Yes
• Job is based at Rev Hugh Cooper Admin Center
• Work hours : Weekday Schedule Monday-Friday / Onsite work required 3 days a week

Preferred Qualifications :

Qualifications

Responsibilities

Benefits

About Presbyterian Healthcare Services

Presbyterian offers a comprehensive benefits package to eligible employees including medical dental vision disability coverage life insurance and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges webinars and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers markets and local partnerships. Founded in 1908 Presbyterian is a locally owned not-for-profit healthcare system with nine hospitals a statewide health plan and a growing multi-specialty medical group. With nearly 14000 employees it is the largest private employer in the state serving over 580000 health plan members through Medicare Advantage Medicaid and Commercial plans.

AA / EOE / VET / DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $49.26 / Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors including but not limited to experience and training internal equity and other business and organizational needs.

Required Experience :

IC

Key Skills

Children Activity,Electrical Engineering,Financial Services,Estimation,Airlines,Asic

Employment Type : Full-Time

Experience : years

Vacancy : 1