Campus IT Technician / Coordinator

Job Title : Campus IT Technician / Coordinator

Location : West Campus

Regular / Temporary : Regular

Full / Part Time : Full-Time

Job ID : 1008916

Job Details Job Family STAFF - Support Non-Exempt (SNE) Grade 14 Salary $28.53 - $35.66 Department Campus IT Operations Reports To Manager, Campus IT Operations Closing Date Open Until Filled FLSA Status Support Non-Exempt First Review Date November 10, 2025Position Overview

The Campus IT Technician / Coordinator ensures the smooth operation, timely repair, and ongoing preventive maintenance of computing systems providing consistent support and innovative solutions to foster an environment conducive to educational excellence.

What you will be doing

• Oversees the management, support, and deployment of diverse operating systems such as Windows, macOS, Linux, and mobile operating systems
• Coordinates IT projects and initiatives, including system upgrades, software installations, and security enhancements
• Serves as a liaison to academic and / or administrative departments, researching and implementing technology solutions that fit their needs and the campus’s needs
• Investigates emerging technologies for potential integration into the campus IT infrastructure
• Installs and maintains computers, printers, applications, and other peripheral equipment
• Maintains an accurate inventory of all hardware and software assets
• Researches and evaluates purchase request for both hardware and software
• Designs, tests, deploys, and troubleshoots applications and operating system updates
• Creates and updates system and procedural documentation to streamline IT processes
• Develops and maintains equipment documentation and provide productivity reports
• Ensures all service requests using the college's help desk software are documented and proper escalation occurs as needed
• Trains and supervises other technical personnel, fostering a collaborative IT environment
• Provides specialized support and customer service to college constituents experiencing technical issues
• Supports the operations of technologies in classrooms and learning environments
• Performs preventive maintenance on hardware and software to ensure uninterrupted service
• Provides IT support to events and recruiting efforts
• Adheres to IT policies, procedures, and security protocols
• Perform other duties as assigned

What you need to succeed

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.