Vice President of Account Management (Jacksonville)

Vice President of Account Management

About the Company

Innovative platform simplifying healthcare services buying & selling

Industry

Computer Software

Type

Privately Held, Private Equity-backed

Founded

2017

Employees

51-200

Specialties

• payment integrity
• health cost management
• health data analytics
• international health
• medical provider networks
• and u.s. cost containment

About the Role

The Company is seeking a Vice President of Account Management to lead the transformation of its account management organization into a dynamic, growth-focused team. The successful candidate will be tasked with owning renewal and expansion outcomes, driving strategic account planning, and building strong executive relationships with customer stakeholders. This role requires a leader who can not only meet but exceed retention and growth targets, and who is adept at leading and scaling high-performing teams. Key responsibilities include revenue and growth leadership, strategic account management, team leadership and development, customer advocacy, and operational excellence.

Applicants for the Vice President of Account Management position at the company should have a minimum of 12 years' experience in account management, customer success, or sales leadership, with at least 5 years in a team leadership role. A proven track record of exceeding renewal and expansion quotas in enterprise B2B settings, particularly in healthcare, health tech, or SaaS, is essential. The role demands expertise in enterprise contract negotiation, executive relationship building, and a strong analytical approach to forecasting and account planning. The ideal candidate will also possess excellent communication skills, executive presence, and the ability to engage C-suite stakeholders. A background in health plans, payer-provider ecosystems, or related healthcare technology companies is preferred, as is experience in leading teams through organizational transformation and an MBA or advanced degree.

Hiring Manager Title

Chief Growth Officer

Travel Percent

Less than 10%

Functions