Customer Service Clerk

West Coast Arborists, Inc., a union company and industry leader in tree maintenance. Providing quality tree maintenance and management services to Municipalities and public agencies since 1972. Our reputation as professionals has allowed our company to grow each year, in turn creating a future of opportunity in the urban forestry industry. West Coast Arborists, Inc. is hiring for a Customer Service Clerk position to work at Riverside Office located in city of Grand Terrace. The Customer Service clerk provides customer relations and support for a growing municipal contractor. Acts as the liaison between customers and tree care crews. Also, provides general support to designated Area Manager and assistance to the Customer Service Representative / Customer Service Manager. Work Hours : 6 : 30a.m.-4 : 30p.m. Monday-Friday SALARY Salary range is $22.75-$25.75, D.O.E. COMPENSATION

• Health Insurance
• Dental Insurance (shared cost 50 / 50)
• 401K Retirement Plan
• Vacation
• Holiday Pay
• Paid Sick Time Pay
• Credit Union
• End of Year Bonus Regular Job Duties : Reception-Answers phone by providing customer service Maintain, organize and update Contract Filing systems Facilitate contracting functions : Mapping, Underground Alerts, Date Entry Field Book preparation, Filing, Service Alerts, Public Relations, Errands, etc. Performs other clerical duties such as sorting, copying, posting, addressing and stuffing envelopes, etc. May perform other routine duties such as typing of labels, forms, and simple correspondence, perform other duties as required. Qualifications Education to include High School diploma with some college courses. Must be proficient in using MS Word, MS Excel & Outlook Bilingual Spanish-required High level of organizational skills Basic Clerical aptitude Interested candidates must complete an employment application and submit resume. Applications available online at www.wcainc.com and submit resume to wcahiring@wcainc.com WCA, Inc. Riverside 21718 Walnut Ave. Grand Terrace, CA 92313 Inquiries 800-521-3714 E.O.E.