Sr. Solutions Manager
Sr. Solutions Manager, whose primary role will be to lead solutions creation by mentoring a team of highly capable Solutions Engineers to ensure the right application of material handling technologies & equipment for our clients. This role contributes to enabling KPI's success by elevating our client-facing skills, our ability to quickly come to the correct solution for the client, driving Sales win % by evaluating company's key performance metrics, increasing communication across internal business units and optimizing the economics of KPI's business. Key responsibilities include :
- Lead & mentor capabilities of Solution Managers and Solution Engineers to improve design and ideation of client solutions.
- Support training and quality reviews for traditional MHE technologies, sortation, conveyance, storage & AMR / AGV (GTP / Move) applications.
- Develop ROI strategies for applied material handling solutions.
- Analyze client's business down to the DNA level from their available data and understand the design criteria necessary to provide an intelligent material handling solutions for their needs.
- Apply results of data analysis and understanding of our client's business to develop efficient processes, including layouts, workstations, and traditional material handling systems that bolt on to a base MHE and AMR / AGV (GTP / Move) technical application.
- Develop capital plans involving appropriate traditional MHE equipment, AMR / AGV (move and GTP), etc. including scheduling, resource planning and budgeting.
- Develop KPI-focused applications and technologies to increase throughput, efficiency, and revenue.
- Work closely with a client's leadership and / or operations team to help provide solutions to increase productivity and accuracy. The communication and presentation of these solutions are a critical aspect of this role.
- Serve as subject matter expert for engineering related areas such as ergonomics, MOST rate analysis, best practices and operator safety in traditional MHE, AMR / AGV & GTP technical application.
- Work closely with Supply Chain Services Leadership and Client Account Executives to make sure Solutions Teams designs are aligned to client's goals.
- Conduct WMS and WES software comparisons and present results to clients as part of their design solutions.