WHO ARE WE?
Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units! IPG has eight core values : Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You’ll fit right in.
What’s in it for you?
- Compensation : $22.00 - $26.00 hourly, depending on qualifications, education, and prior experience
- Schedule : Monday - Friday; 8am - 5pm
- Awesome Company Culture!
Job Description Summary
We are seeking a dedicated Assistant Manager to support the operations at The Pines (217 homes), located in Bend, OR . This role includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.
Key Responsibilities :
Represent Investment Property Group in a positive and professional manner at all timesAssists the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedureResponsible for administrative functions and the preparation of reporting documentationMonitor and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local marketMeets with and responds to resident concerns, requests, and complaintsMonitors home-site curb appeal, model appearance and signageWork alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficientlyMaintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholdersAttends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspectionsWalks property daily to ensure common areas are in good conditionWorks to ensure that residents have a clean, safe, and well-maintained communityPerforms annual or more frequent inspection of units and follow upsRequirements
Qualifications & Requirements :
Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team membersExceptional time management and problem-solving skillsAbility to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographicExperience with rent collection and delinquency managementBe able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the propertyAbility to deliver excellent customer service, including responsiveness to tenant needs and community engagementAbility to handle complaints and ensure community standards are upheldStrong verbal and written communication skills to interact with tenants, contractors, and local authoritiesMarketing and sales skills to promote vacant lots or homes and maintain high occupancy ratesProficiency in operating software programs (i.e., Microsoft office, word, excel, email proficiency, Manage America, CRM, etc.)Benefits
Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more401k with company matchAccrued 4-weeks of paid time off (PTO)Employee Referral ProgramCheck out our Company and Community reviews!
https : / / www.ipgliving.com / careershttps : / / www.ipgliving.com / resident-testimonialsIf you are interested in having quick chat about this position, click apply now and we will reach out to you shortly!
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WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.