Sales Associate

We have 4 store locations in the West Valley. Posted jobs may be available at one or more locations. The locations are :

10050 W Bell Road Sun City, AZ

13850 W Camino Del Sol Sun City West, AZ

17026 W Bell Road Surprise, AZ

13724 W Waddell Road Surprise, AZ

General Summary

The Sales Associate will assist in the stocking of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service :

• Provide a positive representation of Big K Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

Requirements :

A friendly, helpful attitude, ability to work with people. A willingness to learn product features and applications to better help our customers solve their home repair problems.

Experience :

Retail or Hardware knowledge preferred, but not necessary.

Physical Demands :

Standing, walking, lifting (up to 40 lbs)

Only full-time positions are eligible for insurance benefits.

Company Introduction

About Big K Ace Hardware :

Our business was established in 1996 and we have since grown into four unique locations. We are locally owned and operated, you can find our whole family working in our stores. We specialize in hard-to-find products and products specific to our communities. Our team is full of experts, from plumbing to electrical to gardening and more.