Service Advisor

Mosaic Auto group is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement. MosaicAutolooks after their employees with extensive benefits. We invest in our employees and their growth at the store.

What Were Looking For :

We are looking for dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

What We Offer :

High volume highly productive shop

Clean and professional work environment

401(K)

Paid vacation opportunity

Promote from within culture

Medical and Dental Insurance

Responsibilities :

Greets customers promptly

Obtains customer and vehicle information

Clearly reports all vehicle symptoms as described by the customer

Determines and recommends needed maintenance base on age mileage and vehicle history

Prepares complete and accurate estimate of cost for labor and parts

Establishes follow-up time

Monitors the progress of each vehicle throughout the day updating customers frequently

Verifies that final invoice reconciles with work performed on the repair order

Explains all completed work and charges to customers

Qualifications :

Minimum of 2 years experience in a service advisory role or equivalent

Ability to work hard with limited supervision

Must be able to manage in a fast-paced work environment

Knowledge of automobiles preferred but not necessary

Positive attitude

High volume mentality

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience :

Unclear Seniority

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1