Provider Success Manager Huntsville, AL

At Counterpart Health we are transforming healthcare and improving patient outcomes with our innovative primary care tool Counterpart Assistant. By empowering Primary Care Physicians (PCPs) we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.

We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption expansion and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.

This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations strong relationship management skills and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Huntsville county and be willing to travel to practices up to 5 days a week.

As a Provider Success Manager you will :

• Own & Manage Provider Relationships : Serve as the primary point of contact for provider primary care partners. Build trusted consultative relationships to drive adoption of CA.
• Support Provider Recruitment Activities as Product SME : Partner with CA GTM team to execute a provider onboarding and training best practices with a focus on devising strong in-office workflows and working closely with practices (including clinical non-clinical staff) to drive effective adoption of the platform.
• Optimize Provider Success & Retention : Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform achieve measurable success in value-based care and remain long-term partners.
• Lead Data-Driven Decision-Making : Analyze provider performance metrics and proactively identify and review trends opportunities and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
• Influence and drive adoption of best practices : Implement CA best practice in various types of PCP practices
• Cross-Functional Player : Collaborate with internal teams including sales product and operations to refine Counterpart Healths offerings based on provider feedback and market trends.

Success in this Role Looks Like :

You should get in touch if :

Preferred (but not required)

Benefits Overview :

Additional Perks :

About Counterpart Health : In 2018 Clover Health set out to do something unprecedented : build a clinically intuitive AI-enabled solution that fits within physicians workflows to help support the earlier diagnosis and management of chronic conditions.

Years later that vision is a reality with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management reduce medical expenses and drive success in value-based care.

With an exceptional team of value-based care and technology experts Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clovers inception Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences perspectives opinions and backgrounds who share a passion for improving peoples lives. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.

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Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verifycompany.

A reasonable estimate of the base salary range for this role is $129000 to $150000. Final pay is based on several factors including but not limited to internal equity market data and the applicants education work experience certifications etc.

Required Experience :

Manager

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 129000 - 150000